Technical Product Marketing Director

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Mule Soft is at the center of the most consequential shift in enterprise software in a decade: the move from traditional integration to an agentic, AI-native control plane that lets autonomous agents securely act across every system in the enterprise. With Mule Soft Agent Fabric and support for open agent protocols like MCP and A2A, Mule Soft is the connective tissue and integration backbone powering thousands of the world's most demanding enterprises.

We are looking for a Director, Product Marketing to own the technical narrative for Mule Soft. This is not a traditional PMM role. The right person is a technically fluent storyteller who can go from a whiteboard architecture conversation with a Distinguished Engineer to a Dream force mainstage keynote without losing depth, nuance, or audience. You will be responsible for the headline narrative, demos, and keynote moments that define how the market understands Mule Soft's role in the agentic enterprise.

• Impact – Your narrative will be heard by tens of thousands at Connect:
  
  AI, Dream force, World Tours, analyst events, and customer briefings, and will shape how Fortune 500 customers think about agentic AI and integration.

• Category‑defining moment – Mule Soft is redefining what "integration" means in a world of autonomous agents. You'll be on the front lines of articulating that.

• Technical depth – You'll partner with world‑class engineers, architects, and product leaders building Agent Fabric, Anypoint, and the agentic runtime.

• Executive visibility – Direct partnership with Mule Soft and Salesforce senior leadership on keynote and narrative.

• Broad exposure – Work across product, engineering, design, events, PR, AR, sales, and customer success.

• Culture – Salesforce's Ohana culture, with the pace and ambition of one of the most strategic franchises in the portfolio.

• Develop and execute the technical narrative and keynote moments for Mule Soft across Connect:
  
  AI, Dream force, World Tours, Trailblazer
  
  DX, Connections, analyst summits, and executive briefings.

• Own the end‑to‑end keynote development process for Mule Soft segments — content, architecture diagrams, demo flow, customer proof, and on‑stage delivery support.

• Translate complex technical concepts — Agent Fabric, MCP, A2A, API‑led connectivity, Omni Gateway, Trusted Agent Identity, Intelligent Document Processing — into crisp, audience‑appropriate stories for developers, architects, CIOs, and CEOs alike.

• Partner with senior leaders (Mule Soft GM, Salesforce CMO/CPO orgs) to craft executive presentations that reinforce Mule Soft's positioning as the agentic control plane for the enterprise.

• Conceive, script, and oversee production of flagship demos that show — not tell — how Mule Soft orchestrates agents, governs APIs, and connects legacy systems to modern AI.

• Work hands‑on with product, engineering, and demo engineering teams to ensure demos are technically credible, architecturally accurate, and narratively tight.

• Develop reference architectures and visual frameworks that become the canonical way the market understands Mule Soft's role in agentic AI.

• Partner with Product Management to shape positioning around upcoming releases (Agent Fabric capabilities, Mule Soft Vibes, Agent Broker, new connectors, governance features).

• Collaborate with PR, AR, content, design, events, and field marketing to ensure narrative consistency across every surface — keynote, press release, analyst briefing, blog, customer pitch.

• Lead without direct authority, driving alignment across product, engineering, marketing, sales, and executive stakeholders with conflicting needs and tight…