Forward Deployed Engineer

About Middesk:

Middesk makes it easier for businesses to work together. Since 2018, we've been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle.

Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List.

About the Role:

We're hiring a Forward Deployed Engineer (FDE): a deeply technical builder and technical leader who thrives at the intersection of engineering, product, and real customer problems.

You'll work shoulder-to-shoulder with customers and internal product and engineering teams to design, ship, and iterate on mission-critical integrations and AI-driven systems that run in production. You'll write real code, own complex deployments end-to-end, and help shape how these systems are built across Middesk. Forward Deployed Engineers close the gap between product intent and real-world usage-acting as a tight feedback loop that shapes both how our product is used and what it becomes.

You will act as a technical leader, helping set direction, influence architecture, and establish best practices for how we deploy and operate systems in the real world.

This role is ideal for a recovering founder, a former core engineer who misses direct customer impact, or someone who thrives on ownership and wants to build real systems where the feedback loop is immediate.

What You'll Do:

Own Technical Direction for Deployments

* Lead architecture and technical design for complex, customer-facing systems and integrations.

* Make and communicate clear trade-offs across speed, reliability, and scalability.

* Identify systemic risks and drive improvements across deployments, not just one-off solutions.

* Establish patterns and standards that other engineers can build on-helping define what "great" looks like for Forward Deployed Engineering at Middesk.

Build & Deploy Real Systems

* Partner deeply with strategic customers to understand their architecture, workflows, and constraints.

* Design, build, and deploy production-grade integrations using Middesk APIs, data pipelines, and AI workflows.

* Own deployments end-to-end: from architecture and implementation to rollout, monitoring, and iteration. Deployment quality matters-we operate in the critical path of customer systems.

* Solve ambiguous, high-impact problems that don't yet have established playbooks.

AI, Agents & Evaluation

* Build and operate LLM- and agent-based systems in real customer workflows.

* Design and maintain evaluation frameworks (evals) to measure quality, reliability, and correctness of LLM outputs and agent behavior.

* Create test harnesses, metrics, and feedback loops to continuously improve AI-driven systems.

* Feel comfortable running multiple coding agents or automated workflows in parallel, debugging failures, and reasoning about system behavior.

Influence Product & Engineering Direction

* Translate deployment learnings into reusable abstractions, internal tooling, and product improvements.

* Influence roadmap priorities by surfacing recurring patterns, technical gaps, and opportunities for leverage.

* Participate in architecture discussions and contribute to org-wide technical decisions.

* We believe engineering velocity is only valuable if it delivers customer value-your role is to make sure it does.

Lead & Raise the Bar

* Lead through influence, not authority-setting a high standard for engineering quality and pragmatism in a high-ownership, high-trust environment.

* Guide engineers through design reviews, code reviews, and hands-on collaboration.

* Enjoy real autonomy, direct influence on product direction, and deep technical problems with real-world impact.

* Work with a team that values thoughtful engineering over performative process.

What We're Looking For:

Core Requirements

* 6+ years of experience building and shipping software in production environments.

* Demonstrated experience acting as a technical lead or domain owner for a team or major…