Product Manager, Integrations

Overview

Go Fund Me  is hiring a Staff Technical Product Manager, Integrations. You will lead the strategy, architecture, and evolution of our integrations ecosystem, owning the vision and roadmap for how our platform connects with the systems our customers rely on most — including Salesforce, iPaaS partners, APIs, data pipelines, and emerging ecosystem integrations. This role combines strong product instincts with deep technical fluency to think like a platform architect while focusing on customer outcomes and usability.

You will partner with Engineering, Design, Customer Success, Partnerships, Sales, and executive leadership to build scalable, reliable, and extensible integration capabilities that power fundraising workflows for nonprofits and enterprise customers.

You’ll collaborate closely with cross-functional teams to evolve integrations, APIs, and platform infrastructure, balancing immediate customer needs with long-term architectural investments. This role is suitable for a technical PM or engineering leader who has transitioned into product management and thrives in cross-functional environments.

• Own the strategy and roadmap for our integrations ecosystem, including Salesforce, APIs, middleware, and platform extensibility
• Lead highly technical product initiatives across integrations, platform infrastructure, and ecosystem capabilities
• Build scalable, reliable, and secure integrations that help customers manage fundraising workflows and data across systems
• Drive the evolution of our Salesforce integrations ecosystem, including Salesforce Nonprofit Cloud (NPC), NPSP, App Exchange capabilities, APIs, and workflow automation
• Shape the future of our platform and API strategy, balancing immediate customer needs with long-term architectural investments
• Partner with Engineering to define technical requirements, influence system design decisions, and deliver robust integration capabilities
• Work cross-functionally with Design, GTM, Customer Success, Partnerships, Security, Legal, and Infrastructure teams to execute effectively
• Act as the voice of the customer by understanding how nonprofits and enterprise organizations manage operational workflows, integrations, and data ecosystem
• Use qualitative and quantitative insights to inform roadmap prioritization, define success metrics, and continuously improve customer outcomes
• Collaborate with strategic partners, including Salesforce and integration providers, to stay ahead of platform capabilities, certifications, and ecosystem opportunities
• Drive execution by turning ambiguity into clear priorities, sequencing work, mitigating risk, and aligning stakeholders across complex initiatives
• Ensure integrations meet high standards for scalability, reliability, security, privacy, and compliance
• Champion your product internally by building alignment, clarity, and excitement across teams while influencing without direct authority
• Mentor and influence other PMs and contribute to product management best practices

• Proven track record of building, launching, and scaling platform or integrations products that drive measurable customer and business impact
• Strong analytical and decision-making skills grounded in data, customer insight, and sound technical judgment
• Experience partnering closely with Engineering teams to deliver technically sophisticated products at scale
• Deep familiarity with Salesforce integrations, APIs, workflows, objects, App Exchange ecosystems, and automation tooling
• Strong understanding of APIs, middleware, integration architectures, and platform ecosystems
• Strong AI fluency and demonstrated understanding of emerging AI/LLM capabilities, including how AI can be applied to integration workflows, automation, developer tooling, and customer experiences
• Hands-on familiarity with AI tools and AI-assisted workflows, including comfort leveraging AI across product discovery, technical planning, experimentation, and execution
• Exceptional communication skills with the ability to influence senior leadership, align teams, and drive execution across complex stakeholder groups
• Ability to operate independently, manage ambiguity, and lead through complexity
• Humility, curiosity, and a strong bias toward learning and continuous improvement
• A builder mindset with high ownership, strong curiosity, and a passion for solving complex systems problems
• Bonus: prior engineering experience or an engineering-to-product management career path

• Prior experience as a software engineer or technical architect
• Experience with iPaaS platforms, developer ecosystems, or enterprise workflow tooling
• Experience working on enterprise SaaS or infrastructure/platform products
• BA/BS in Computer Science, Engineering, or another technical field
• MBA or background in consulting, systems strategy, or technical operations