Senior Manager, Software Engineering - Cloud Platform

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* Job Title:

** Senior Manager, Software Engineering - Cloud Platform   
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* Location:

** New York, NY;
San Francisco, CA
** Customer Focus:
** Treating internal developers as our primary customers and prioritizing their velocity and user experience.

As a Senior Manager and "Player-Coach," you are the Product Owner for our next-generation internal cloud platform. In our team's operational model, while your engineering leads determine
* how* the platform is built and validated, you determine
* what* needs to be built. You prioritize the strategic roadmap, own the primary relationship with our CISO and executive security stakeholders, and grow a high-performing engineering organization. You will bridge the gap between developer velocity and rigorous security, ensuring the platform meets our strictest Mission Critical and NIST 800-53 R5 compliance standards by design.
* The

Roadmap:

Act as the ultimate product owner for the platform. You will prioritize the roadmap (e.g., expanding to new geographic regions, supporting new computer architectures) based on customer needs and business value.
* Stakeholder Alignment:
Own the relationship with the Security organization and the CISO, ensuring our platform's automated guardrails satisfy enterprise compliance requirements seamlessly.
* Team Growth:
Hire, coach, and develop a LEAN, elite team SREs, Architects, and Security Automation Engineers, providing regular feedback and career guidance.
* Operational Culture:
Instill a "No Ticket-Ops" and "Shift-Left" philosophy where all tasks—from environment provisioning to incident response—are fully automated via CI/CD pipelines.

* Collaboration:

Foster an inclusive environment that values psychological safety, post-mortem excellence, and continuous learning.
* Bachelor's degree in Computer Science, Computer Engineering, Software Engineering or relevant work experience
* 8+ years of software engineering/cloud infrastructure experience with 3+ years of direct people management experience.
* Proven experience operating as a Product Owner or Engineering Manager for an enterprise-scale internal developer platform or cloud landing zone.
* Deep understanding of multi-account cloud strategies, centralized governance, and programmatic preventative guardrails.
* Proven track record of designing and operating mission-critical services with 99.999% uptime requirements, automated failover mechanisms, and active-active regional architectures.
* Strong understanding of modern, cloud-native security paradigms, including "Private-by-Default" networking, centralized egress inspection, and enterprise-grade secrets management.
* Experience leading teams that implement and scale automated "vending machine" solutions to provision secure, compliant cloud environments instantly.
* Background working within heavily regulated environments (e.g., NIST 800-53, FedRAMP, SOC 2, SOX) and automating compliance evidence collection.
* Familiarity with leveraging LLMs and AI Agents to automate code reviews, security audits, or operational runbooks.
* Track record of improving team engagement, diversity, and retention metrics within highly technical platform or SRE teams.

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
* be your best*, and our AI agents accelerate your impact so you can
* do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.

It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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