Director, Communications & Founder Brand

Hiring Manager

Aliza Edelstein - VP of Product Marketing

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. Our Workflow AI platform automatically captures and optimizes workflows so teams and agents do their best work. We’re growing fast — since our founding in 2019, we’ve grown to over 6 million users across 600,000 businesses.

Based in San Francisco, we've been named a Linked In Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work.

We aim to be the place where exceptional people come to do the best work of their careers and we have intentionally built a team of the kindest, smartest people you’ll ever meet. Our values are core to who we are and shape who joins us on our mission:

• Accelerate impact

• Raise the bar

• Make our users heroes

• Clear is kind

• Rapid learning machine

• One team one dream

We live to see our customers’ faces light up when they realize the magic of Scribe. We bring our whole selves to work. We work smart and incredibly fast. We raise the bar. And we love what we do.

This is a career-defining opportunity for someone who sits at the intersection of three disciplines: editorial, communications, and brand. We re looking for someone who can use them together to own how Scribe and our founders show up in the world.

You ll be the connection point between what our product is doing, what our founders are saying, and how the company is perceived in the market. You won t wait to be handed a narrative. You ll come with a strong POV and pressure-test it with the right people. You’ll ensure the story we re telling in a press release, a Linked In or X post, and an investor conversation is the right story, adapted for each audience.

Our founders are authentic, independent thinkers, Scribe is a Series C AI startup at a critical growth stage, and the category we ve created is evolving in real time. This work has been proven out, and now it needs a leader to take it to the next level.

This is not a role for someone who measures success by press mentions. You ll know a story landed when enterprise buyers are repeating our story back to us, investors are forwarding articles, and the candidates we want to hire are paying attention.

Editorial

• Fresh ideas:
  You have a sharp editorial sense and generate ideas that feel fresh to what s new and now, across AI, tech, and the broader cultural conversation.

• Opinionated POV:
  You have a strong POV and come to the table saying here s the story I think we should tell, here s why, and here s how. With external stories, you find the angle and know what s worth publishing. With internal ones, you know when something will land and can translate it across functions.

Communications

• Cultural fluency:
  You have deep cultural fluency and sharp instincts for timing. You live at the center of the AI zeitgeist and VC chatter, and you know when a moment is an opportunity, and how to move fast enough to capitalize on it.

• Excellence:
  You’ve seen what great comms teams look like, and you re ready to lead the function yourself.

Brand

• Category builder:
  You ve helped shape a narrative in a new or forming category. You understand how to make claims about where the market is going and positioned a company as the one leading the way. You have a strong pulse on the current AI and tech landscape.

• Founder whisperer:
  You thrive working directly with founders. You understand the difference between what they say and what the company says, and you can bring out their authentic voice without losing your own judgment.

How you create

• Creator:
  You likely have a creative outlet of your own, like a Substack, a social following, or a body of ghost-written or longform work. You know what it takes to build an audience because you ve done it, or helped someone else do it.

• AI-native:
  You re an early AI adopter, already using AI in ways most people haven t thought of yet. It shows in how fast you learn and decide.

If you’re reading this thinking that  me!, we want to meet you!

• You report success with a list of placements

• You wait to be briefed before proposing a story. You need someone else to hand you the narrative before you can run with it.

• You are not confident in your ability to write compelling content or develop unique angles

• You have only worked at big companies with established brand & comms teams and are not yet familiar with successfully navigating a startup our size (we’re