Mid-Market Solutions Engineer

WHAT IS BOX? Box (NYSE:

BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, architects, and demo engineering. As a Solutions Engineer, you will sell to business and IT leaders across all verticals, own and drive customer-centric solutions, and collaborate with sales, product, and operations to ensure the solution is ready for deployment. Our highest performers possess deep knowledge of the Box platform, deliver insightful value‑based demonstrations, and lead presentations on security, technical architecture, and product configuration.

This role supports mid‑market clients in the Chicago, New York City, or San Francisco offices, expanding our footprint and breaking into new accounts.

• You research, explore, and identify customer business problems; experiment, iterate, and refine to create an exceptional customer experience.
• You own the technical win in your account and drive the technical deal forward.
• Understand product integrations and MCP servers.
• You lead demos that articulate the value of Box, covering the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more).
• Act as the technical quarterback, managing the extended team from a solution standpoint.
• Showcase strong business acumen and communicate the value of the Box solution to customers.
• You support field‑marketing events as a Box SME and presenter.
• You may travel up to 50% to engage with customers in your territory.

• 4‑year degree or equivalent work experience required.
• 2+ years of pre‑sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms.
• AI‑curious and technically fluent—comfortable discussing LLMs, embeddings, automation, and prompt‑engineering concepts with technical and business audiences.
• Strong presentation skills and the ability to establish trust across technical and non‑technical audiences, passionate about designing demos and narratives that make the power of Box AI tangible.
• Ability to learn, understand, and communicate complex technical concepts and create compelling solutions that demonstrate business value.
• Displays follow‑through, stamina, and effort throughout the sales cycle.
• Shows creativity in solving a customer’s business problem, experiments, iterates, and refines to deliver an exceptional experience.
• Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, JavaScript, etc.) is a plus.
• Experience with low‑code/no‑code automation platforms such as Nintex, Zapier, Workato, n8n, etc.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected ground under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable) is dependent on knowledge, skill level, experience, and work location. This role is eligible for equity and benefits. For more information, check out our benefits and pay range. Pay transparency:
United States Pay Range: $121,500 USD – $152,000 USD.