Applied Research Engineer

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Salesforce AI is looking for talented software and platform engineers to embed in our AI team to bridge the gap between frontier AI technology and customer-facing reality. Do you want to build and deploy the next generation of services leveraging Generative AI and Agentic Systems? Do you thrive in an environment where your engineering skills directly enable world‑class research and products used by millions?

At Salesforce, we are driving the development of Generative AI for CRM, focused on delivering AI‑created content across every customer interaction at hyper‑scale. This role is crucial to transforming our research breakthroughs into stable, secure, and production‑ready applications.

The Research Engineering team works directly alongside Research Scientists to bring models to life. This position is dedicated to a high‑impact systems role, providing the best of both worlds: deep technical challenge and massive, real‑world scale. We believe that building substantive, scalable infrastructure is what enables scientific breakthroughs to spawn entirely new applications.

Learn more about our work at

Work alongside other motivated and talented research engineers to bring cutting‑edge theory into customer‑facing practice.

Build tools and pipelines to support ML and AI efforts.

Design, build, deploy, and maintain production services, like APIs, UIs, agentic evaluators, and more.

Roll out scalable cloud architectures.

Help with end‑user requirements gathering and executive presentations.

Strong abilities with Python and Linux, and some with React.

Experience with production cloud deployments like AWS or GCP. Kubernetes is a plus.

Experience field‑debugging full‑stack deployments.

Solid understanding of security principles and best practices.

UI and graphic design sensibilities are a plus.

Author high‑quality, low‑cognitive‑load, fully‑tested code – with‑and‑without‑AI assistance.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.

It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical,…