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SaaS Technical Support Specialist — Platform Expert & Customer Delight
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-06-14
Listing for:
Iterable
Full Time
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Iterable seeks a Technical Support Specialist to provide proactive support to customers across various channels, including email, live chat, and phone. The role involves resolving a wide range of technical issues while ensuring a positive customer experience.
Ideal candidates will be problem solvers with a passion for teaching others about the platform. The position offers a competitive salary of $60,000 – $93,000, along with a comprehensive benefits package, including medical, dental, vision insurance, and generous PTO policies.
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