Senior Consultant - LIMS

The Role

Join Veeva as we modernize software for the life sciences industry. We are bringing to market a modern cloud solution designed to optimize laboratories with increased efficiency and productivity by streamlining processes. Join the team that will partner with our customers to implement one of Veeva’s newest products – Veeva Vault LIMS. We are looking for hard‑working individuals who are committed to helping our customers adopt the next generation of technology.

We will bring new efficiencies to our customers with the most advanced GPM QC‑focused LIMS by providing all functionality in a single platform. This role will allow you to be in the driver’s seat of a new product area from the ground up with early adopters. This is a remote, full‑time permanent role with Veeva. This is a customer‑facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

• Support the software implementation of Veeva Quality solutions through the assessment and review of new features.
• Manage customer projects by ensuring that we are meeting the scope as outlined by customers, and ensuring all escalations are managed to benefit customer success.
• Support customers in the adoption of new features through conducting workshops and owning design, prototype, configuration, and solutions.
• Lead solutioning with configuration and manage the configuration of all solutions.
• Ensure customer success at all stages of the implementation and beyond.
• Mentor and develop team members in domain expertise, customer management, and best practices.

• 7+ years of experience implementing LIMS systems.
• Technical aptitude to comprehend and translate business requirements and create corresponding solutions.
• Proven expertise in customer leadership and fostering a collaborative team environment.
• Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and determination to see client success with solution implementation.
• Travel for key customer engagements and internal meetings up to 50 %, with typical travel around 25 %.

• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company paid holidays.
• Retirement programs.
• 1 % charitable giving program.

• Base pay: $80,000 – $200,000.
• The salary range listed above is provided to comply with local regulations and represents a potential base salary range for this role. Actual salaries may vary within or outside the range depending on experience, location, and other factors.
• This position may also be eligible for additional compensation such as variable bonus and/or stock bonus.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ta