TSCM Program Coordinator

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market.

The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and Service Now. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity.

Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

About the Role

We are hiring a contract TSCM Program Coordinator to take ownership of our Technical

Surveillance Countermeasures (TSCM) program and mature it into a coordinated, data-driven

capability that protects our people, facilities, and sensitive information across a growing global

footprint.

This is a hands-on, single-threaded ownership role. You will run the program end-to-end:

embedding baseline sweeps into new-build activities, keeping every office on a reliable sweep

cadence, managing our TSCM service provider(s), and standing up new capabilities - an

analytics pipeline to interpret scan data at scale, continuous RF monitoring for our most

sensitive spaces, and a controlled validation program that measures how well our providers

actually detect hidden devices.

You'll work across Security, Real Estate, IT, Legal, and senior stakeholders, and you'll be trusted

with highly sensitive information on a strict need-to-know basis.

What You'll Do

Own and coordinate the global TSCM program

• Serve as the single point of coordination for TSCM across all regions, business units, and
• facilities.
• Manage scheduling, scoping, and quality assurance for external TSCM service provider(s)
• and review their deliverables for completeness and consistency.
• Develop and maintain SOPs, sweep checklists, reporting templates, and escalation
• procedures aligned to recognized TSCM practice.
• Maintain access-controlled records of all sweeps, findings, and remediation, with
• defensible chain-of-custody for items of interest.
• Operate the escalation path for suspected or confirmed findings, coordinating with Legal,
• Investigations, and Leadership.

• Integrate TSCM into new builds and FDOB
• Partner with Real Estate, Construction/Fit-out, IT, and Project Management to make a
• TSCM baseline sweep a required gate in the new-build and major-renovation lifecycle.
• Ensure a clean technical baseline is captured for each new or renovated facility before
• occupancy.
• Confirm baseline sweeps are completed as part of First Day of Business (FDOB) activities,
• with sign-off recorded before the space is used for sensitive work.

Maintain the global sweep cadence

• Keep a living inventory of in-scope facilities and a master schedule ensuring every office is
• swept at least once every six (6) months.
• Apply risk-based tiering so higher-sensitivity locations receive greater frequency and
• scrutiny.
• Coordinate site access, timing, and local support across time zones with minimal
• disruption - and flag at-risk sites before they fall out of compliance.

Build a TSCM data analytics pipeline (Claude / LLM-assisted)

• Design and build a pipeline to ingest and normalize scan data (spectrum captures, device
• logs, sweep reports) into a common, queryable model.
• Compare each scan to the site baseline and to prior consecutive scans to surface new or
• changed signals.
• Compare signal environments across sites to characterize what is "normal" for our
• environment and separate ambient emitters from genuine anomalies.
• Identify and prioritize rogue/anomalous signals for analyst review, and enable historical
• lookback across sites and prior scans when one is found.
• Keep human analysts as the decision authority; the pipeline is decision-support, used in
• line with our data-classification and AI-usage policies.

Stand up real-time RF monitoring and alerting

• Specify, deploy, and operationalize stationary…