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AI-First Orchestration Engineer

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: SupportFinity™
Full Time position
Listed on 2026-06-17
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 90000 - 170000 USD Yearly USD 90000.00 170000.00 YEAR
Job Description & How to Apply Below

Position Summary

We are seeking an AI-First Orchestration Engineer to design, build, and scale intelligent workflows that connect people, data, and systems across our organization. This role sits at the intersection of workflow automation, AI integration, and multi-system orchestration — turning business strategies into high-impact, automated processes.

The ideal candidate thrives on translating complex, manual processes into seamless, AI-driven systems. You’ll leverage orchestration tools like n8n, Power Automate, and Lang Chain to integrate CRMs, data sources, and communication channels, enabling our teams to work faster, smarter, and with more insight.

Responsibilities
  • Build AI-First Workflows
  • Automate multi-step processes across CRM, email, messaging platforms, and data systems
  • Orchestrate LLM-powered agents for research, summarization, outreach, and follow-ups
  • Implement Retrieval-Augmented Generation (RAG) pipelines to surface the right data at the right time
  • Integrate Data & Systems
  • Connect APIs, webhooks, and automation tools to create a unified “system of insight”
  • Maintain two-way integrations between CRM and external data providers
  • Ensure data is enriched, clean, and continuously updated from trusted sources
  • Enable Persistent Intelligence
  • Build AI memory for past interactions, key contacts, and organizational knowledge
  • Configure triggers that prompt timely, relevant engagement based on live data signals
  • Tune AI prompts and workflows for accuracy, brand tone, and business alignment
  • Rapidly prototype & deploy
  • Partner with business leaders to identify high-friction workflows
  • Deliver MVP automations quickly, test impact, and scale successful pilots into production systems
  • Continuously refine orchestration logic to improve accuracy, speed, and user adoption
Qualifications Core Technical Skills
  • Proficiency with n8n and/or Power Automate for workflow orchestration
  • Familiarity with Lang Chain and LLM API integration (OpenAI, Claude, etc.)
  • Basic to intermediate Python and SQL for data handling and transformation
  • Experience with API integration (REST, GraphQL) and authentication (OAuth, API keys)
  • Knowledge of vector databases (Pinecone, Chroma, Weaviate) for RAG workflows
  • CRM integration experience (Salesforce preferred)
Experience
  • 2–5 years in workflow automation, growth ops, sales ops, data engineering, or technical product roles
  • Track record of designing and deploying automations that improve business efficiency
  • Bonus:
    Experience in multi-channel orchestration (email, Slack, Linked In, SMS)
Soft Skills
  • Curious, resourceful, and able to quickly learn new tools and APIs
  • Strong communicator who can translate business needs into technical workflows
  • Comfortable working in an iterative, high-speed environment with changing priorities
Benefits

You’ll be the architect of our AI-driven operating system — building the automations, integrations, and intelligent workflows that enable teams to operate at peak efficiency. This is a hands-on builder role with direct, visible impact on the way we work, collaborate, and engage.

The annualized base pay range is expected to be between $90,000 - $170,000. The base pay may vary based on experience, subject matter expertise, and the applicant’s skill set. Additional rewards may include an annual cash bonus and a comprehensive benefits package.

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