Domain Delivery Lead – Digital Marketing Technologies

Domain Delivery Lead – Digital Marketing Technologies

Location:

Bay Area, CA Fulltime/Permanent Position Summary The Domain Delivery Lead for Digital Marketing Technologies is accountable for the scoping, sizing, designing and end-to-end delivery and operation of all solutions across the Digital Marketing product portfolio, including Customer Engagement, Marketing Automation, Marketing Data & Analytics, and Market Insights. This role is responsible for developing and scaling the Digital Marketing Technologies competency of our company, ensuring that holistic solutions are delivered, across multiple clients, with high quality, are aligned to business needs, and are delivered on schedule.

The individual will lead and influence cross-functional teams, manage senior stakeholder relationships, and drive execution across a complex landscape of platforms including Salesforce, Veeva Vault, AWS data platforms, AI tooling, and analytics. The ideal candidate brings strong team and competency development, leadership, relationship building and management, delivery governance, and technical acumen, with the ability to operate across multiple business and engineering domains and drive value through scalable, data-driven, and the drive to establish an AI-native team and deliver AI-enabled solutions.

Key Responsibilities Accountable for overall solution delivery across all digital marketing technology products, ensuring quality, scalability, and timeliness Lead stakeholder communication to ensure alignment, transparency, and clear understanding of digital and marketing priorities and outcomes Provide team with best practice domain context and initiative oversight in relation to Marketing Technology Architecture supporting Marketing Automation, Omni-Channel Marketing, Consent, Segmentation, Personalization, Market Insights, Marketing Data Strategy, and Marketing Analytics Ensure best in class digital marketing solutions are delivered above standards, follow process, and timelines are consistently met Drive Omni-Channel Marketing adoption and execution through best practice and advisory services to client business stakeholders, IT, and broader supporting teams Champion the use of modern technologies and AI-driven capabilities to enhance product value and operational efficiency, while building an AI-native delivery team Own scope management, including defining, refining, and controlling scope across products and features Manage resource allocation and capacity planning across teams to optimize delivery outcomes Build and maintain strong client and business relationships, ensuring delivery aligns to value creation and business impact Oversee backlog management, prioritization, and readiness to maintain continuous delivery flow Drive cross-functional communication across product owners, engineering, data teams, and business stakeholders Ensure alignment across interconnected product areas including Marketing Data and Analytics and Marketing Automation Identify and mitigate delivery risks, dependencies, and issues proactively Promote adoption of Agile best practices and strong product delivery discipline Participate in customer pursuit and acquisition and in company’s own sales and marketing development and execution plans Own and drive the development of the Digital Marketing Technologies competency and the efficient Implementation of the Delivery and Support services organization to ensure readiness for project bids Responsible for the hiring, management and development of the competency resources, in close alignment with company leadership and executive team Key Platforms & Ecosystem Aha, Jira, Confluence, Teams Salesforce (Core Platform, Experience Cloud, Marketing Cloud Engagement, and Marketing Cloud Next) AWS Services (Redshift, Glue, S3, Bedrock, etc.)

Veeva Vault (Promo Mats, Med Comms) Tableau, PowerBI Census/Fivetran Hootsuite One Trust Event Management solutions AI technologies from Anthropic, Microsoft, Google, Open-AI and others Qualifications Bachelor’s degree in a relevant field; advanced degree preferred 10+ years of experience in delivery leadership, product delivery, or program management roles…