Senior AI Enablement Engineer

Senior AI Enablement Engineer

Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape.

This role sits on the AI/ML Engineering team and reports to the Head of AI/ML Engineering, but the scope is intentionally cross‑functional. The Senior AI Enablement Engineer will work with operations, customer success, product, engineering, and other internal teams to identify where AI can create leverage, prototype practical solutions, and help those teams adopt new capabilities successfully.

• Partner directly with internal teams to identify high‑leverage opportunities for AI‑powered workflows and automation.
• Build lightweight but useful AI solutions for internal users, then help turn the best ones into repeatable capabilities.
• Improve onboarding and enablement paths that help non‑technical or less‑technical teams use AI effectively.
• Develop patterns, starter workflows, templates, and guardrails that make AI adoption easier across the company.
• Work with the AI platform team to translate field needs into better internal tooling and reusable primitives.
• Act as a forward‑deployed partner who helps unblock teams creatively and pragmatically.
• Run workshops, office hours, demos, or embedded enablement efforts where needed, but always anchored in real work and real outcomes.
• Help define what great AI‑enabled work looks like across functions, not just inside engineering.
• Use AI deeply in your own workflow and model strong, practical usage patterns for others.

• Multiple internal teams becoming meaningfully more effective through AI‑powered workflows.
• A clearer onboarding path for employees learning how to use AI well at Pivotal.
• Reusable patterns and internal capabilities that reduce one‑off AI experiments.
• New internal tools or lightweight applications that unlock real operational leverage.
• Stronger feedback loops between internal users and the AI platform team.
• A noticeable increase in the organization’s confidence and sophistication in using AI.

• You are highly fluent with AI tools and use them deeply in your own day‑to‑day work.
• You are technical enough to build real solutions, not just recommend them.
• You enjoy helping other people become more effective and can work well with both technical and non‑technical teammates.
• You have strong product and workflow instincts and can identify where automation or AI can actually change outcomes.
• You are comfortable in ambiguous environments where part of the job is finding the highest‑leverage problems.
• You can move fluidly between prototyping, advising, teaching, and building.
• You care about practical adoption, not just technical possibility.

• Experience building AI‑powered internal tools, workflow automations, copilots, or operational software.
• Experience in forward‑deployed engineering, solutions engineering, internal tooling, or enablement roles.
• Experience working closely with operations, customer success, or business teams to improve workflows.
• Experience building with LLMs, agents, retrieval systems, or low‑code / app‑builder style tools.
• Experience creating onboarding materials, playbooks, templates, or internal training that actually gets used.
• Experience in startups or high‑velocity environments where teams need leverage quickly.
• Experience in healthcare or other operationally dense industries.

Our current environment includes technologies and patterns such as internal AI and agent systems;
Python services and internal tooling; product and operational workflows with structured data and automation; emerging platform capabilities for experimentation, observability, prompt management, and reusable AI tooling.

• Competitive compensation, including equity.
• Full health, dental, and vision coverage.
• Retirement savings plan through 401(k).
• Flexible time off.
• Opportunities for company‑wide connection and events.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not…