Sr. Splunk Engineer

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting‑edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

The Senior Splunk Engineer will support Production Assurance and Reliability Operations Services and ensure that the company operates a world‑class enterprise log management solution.

The Senior Splunk Engineer maintains the logging infrastructure for Splunk Enterprise and other dependent infrastructure, such as syslog (syslog-ng/rsyslog), to ensure that reports are available, fast and efficient. They partner with stakeholders to gather and analyze user needs; evaluate and onboard new data sources; and ensure the operational and security integrity of the infrastructure. In addition, they will assist end users with searches, dashboards, reports, and knowledge objects.

The Senior Splunk Engineer leads and/or consults on efforts pertaining to design, architecture, scalability, business continuity, and disaster recovery as needed.

• Oversees Splunk Enterprise infrastructure and tunes Splunk for optimal onboarding of data, performance, and capacity management; identifies gaps and areas of duplication; provides recommendations for optimization
• Manages and maintains a complex multi‑site hybrid environment and ensures the infrastructure remains available and scalable. Provides technical expertise in the maintenance and expansion of IT architecture to support business needs such as software additions, large‑scale data stores and cloud‑based systems
• Ensures Splunk is monitored, and effective alerting is in place to meet SLAs and required visibility
• Manages upgrades and patching of platform to ensure EWS identified vulnerabilities are mitigated or brought to resolution, and the infrastructure remains within supported guidelines
• Ensures our logging environment provides for effective threat detection and response in direct partnership with information security teams
• Participates in incident management & incident response during an outage or breach when needed
• Interact with internal/ external customers to gather requirements, perform troubleshooting and aid with the creation of Splunk search queries. Designs and develops reports and dashboards in Splunk. Diagnoses, solves, and implements needed solutions for a complex environment.
• Creates documentation for any addition or change to our environment. Reviews and updates on a regular basis to ensure accuracy.
• Ensures the security tools are supporting all compliance efforts in collaboration with auditors
• Provides metrics for platform performance, capacity, and user management
• Assists with compliance questionnaires as needed
• Collaborates with the Security team in security incident resolution and risk evaluations
• On call rotation with other Splunk engineers to cover 24x7 response
• Sets and supports best practices for end users and company standards. Stays current on the latest industry technologies, trends, and strategies
• Support the company’s commitment to protect the integrity and confidentiality of systems and data

• This position requires a high school diploma or GED. Additional college level Computer Science, Engineering or business‑related classes are beneficial.
• Minimum 5 years of progressive Splunk administration, Splunk architect and/or logging experience in a multisite environment is necessary
• Certification:
  Splunk Certified Administrator required
• Practical experience with major components of Splunk Enterprise, including data ingestion pipelines, and SPL
• Solid Linux and Windows foundation with an emphasis of…