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Senior Systems Architect – Zendesk & Automation Lead

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: MaintainX
Full Time position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Senior Support Systems Architect – Zendesk & Automation Lead

MaintainX, based in San Francisco, is seeking a Senior Support Systems Administrator to lead the Zendesk ecosystem for their expansive support operations. You will be responsible for optimizing the support stack, ensuring system resilience, and maintaining clear technical documentation.

The ideal candidate will have substantial experience in technical operations within a SaaS environment, particularly with Zendesk and related tools. Offerings include competitive compensation, equity, and a flexible hybrid work model.

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Position Requirements
10+ Years work experience
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