Senior Information Systems Specialist

Job Overview

The City of Berkeley invites you to apply for the position of Senior Information Systems Specialist in the Department of Information Technology. In this role, you will support a variety of initiatives in connection with the City’s Digital Strategic Plan, the Berkeley Resilience Strategy, and other long‑term goals. You will partner with staff from various City departments to assess hardware and software needs and develop innovative and intuitive solutions.

As part of the IT Department, you will serve as a technical authority in networking, virtual server management, Voice Over IP, disaster recovery, infrastructure and application security, cloud virtualization, Active Directory administration, Office 365 apps, and Intune Desktop and mobile device management. This position is at the forefront of ensuring the City’s technology ecosystem operates efficiently, securely, and with the highest levels of performance.

See the full job class specification here:

• Assess and support IT systems and network infrastructure across City departments.

• Develop and implement innovative solutions for hardware, software, and cloud services.

• Manage networking equipment, virtual servers, disaster recovery solutions, and security tools.

• Administer Active Directory, Office 365, and Intune services in a hybrid environment.

• Support VOIP networks, cloud virtualization, and next‑generation firewalls.

• Graduation from a four‑year college, preferably in information technology, computer science, network engineering, mathematics, business or public administration, or a related field.
• Two (2) years of experience in managing and supporting IT systems or network infrastructure, or equivalent experience in technical support or related IT work.
• Experience with Cisco routers and switches, LAN/WAN, MPLS, VLANs, and QOS.
• Virtual server management (including Nutanix and VMware Hyperconverged technologies).
• Disaster and recovery experience with DRAAS technologies such as Rubrik or Cohesity.
• Security tool experience (MFA, ATP, Crowd Strike, VPNs, WAFs, NACs).
• VOIP network support.
• Cloud virtualization and storage experience (Azure or AWS).
• Active Directory administration in a hybrid AD/Azure environment.
• O365 services including Email and Intune.
• Experience with next generation firewalls such as Palo Alto and Fortinet.

• Must be able to travel to various locations within and outside the City of Berkeley to meet program needs.

• Requires a valid California driver’s license and a satisfactory driving record when traveling on City business.

The City of Berkeley is an Equal Employment Opportunity (EEO) employer. All employment actions shall be administered regardless of race, color, national origin, ancestry, religion, age, physical or mental disability or medical condition, sex, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, pregnancy, political affiliation, veterans’ status, or any other status protected under federal, state, or local law.

All City employees are required to provide services as Disaster Service Workers in the event of an emergency or disaster.