Venue Technology Manager; SFBA - FIFA World Cup

Overview

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company that includes properties such as UFC, WWE, and P . The company is seeking a highly experienced Venue Technology Manager for the San Francisco Bay Area.

• Manage vendors and coordinate all activities of the Onsite Technology
  
  Functional Area
  
  .
• Design, configure, and implement hardware and software systems.
• Deploy and collect computer hardware and software operating systems.
• Serve as on‑floor technology lead for assigned areas (front‑of‑house, back‑of‑house, etc.).
• Work with the Sr. Venue Technology Manager on planning, design, delivery, implementation, testing, operation, decommissioning and reinstatement of all technology services.
• Contribute to venue project planning ensuring that technical and operational spaces, power, network, and equipment are incorporated.
• Implement overall strategy for venue operations technology (access control, production, audio/visual, network infrastructure).
• Monitor critical technology systems and proactively identify issues.
• Act as first escalation point for technology incidents.
• Respond to and resolve in‑person technology support requests during events.
• Provide hands‑on troubleshooting for hardware, software, connectivity, and user issues.
• Document incidents, actions taken and resolutions for post‑event review.
• Deploy, configure, and test event‑critical technology equipment.
• Perform quick swaps or repairs to minimize downtime.
• Support vendor load‑in/load‑out activities and ensure adherence to SOWs, schedules, and protocols.
• Perform system checks, testing, and setup ahead of upcoming events.
• Assist with rehearsals, dry runs, and operational readiness reviews.
• Support temporary builds, activations, and special event setups.
• Assist with inventory tracking, storage organization, and asset control.
• Ensure equipment is properly returned, charged, and stored.
• Flag damaged, missing, or aging equipment for repair or replacement.
• Assist with vendor scheduling, onsite coordination, and task execution.
• Verify completion of vendor work and report status to Sr. Venue Technology Manager.
• Support compliance with venue technology standards and policies.
• Handle venue technology support requests during standard operating hours.
• Document recurring issues, assist root‑cause analysis, and track to closure.
• Maintain communication with Sr. Venue Technology Manager on status and risks.
• Provide real‑time updates during the event and contribute to post‑event incident summaries.
• Support access control devices throughout the village and venue.

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field.
• Technology management experience in on‑site/field technology support and project management, preferably in ticket and hospitality industry with major sporting events.
• Project management skills with ability to manage multiple projects simultaneously.
• Excellent communication skills to explain complex technology concepts.
• End‑to‑end understanding of integrated technologies delivering a smooth venue experience.
• Demonstrated success in delivering complex, mission‑critical technology programs and operations through 3rd party vendors.
• Sound understanding of IT/telecommunications, Wi‑Fi, network cabling, and troubleshooting.
• Experience delivering production IT services in high availability environment with SLA/OLAs.
• Experience managing third‑party suppliers in multi‑vendor environment.
• Proficiency with desktop and mobile OS systems such as Windows, macOS, Android, iOS, Linux, and MS Office 365.
• Ability to work in fast‑paced, deadline‑driven environment within high‑profile international projects.
• Fluency in English; proficiency in Spanish preferred.
• Experience in technology role at medium to large‑scale events such as World Cups, Commonwealth, Euros, Olympic Games.

• Experience in ticketing, travel, or hospitality industry.
• Experience in Audio/Visual systems configuration and troubleshooting.

Location:

San Francisco Bay Area, CA.

Compensation: $2,200 weekly rate based on 40 hours per week. Salary may vary based on qualifications and experience.