Manager, Software Asset Management

Description

Job Description:

Manager, Software Asset Management About the Role

The Senior Software Asset Manager will play a critical role in managing Salesforce's software assets, with a strong focus on contract negotiations, sourcing, and software procurement. This role requires a strategic thinker with excellent negotiation skills and a deep understanding of SaaS and on-premise software licensing models and software asset management best practices.

Your Impact - Responsibilities:

Contract Negotiations:

• Lead and manage complex software contract negotiations with vendors to ensure favorable terms and conditions.
• Collaborate with legal, finance, and procurement teams to review and finalize software contracts.
• Develop and maintain strong relationships with key software vendors and stakeholders.

Sourcing and Procurement:

• Oversee the end-to-end software procurement process, including vendor selection, RFPs, and contract execution.
• Identify cost-saving opportunities and implement strategies to optimize software spend.
• Ensure compliance with company policies and industry regulations during the procurement process.

Software Asset Management:

• Develop and implement software asset management policies, procedures, and best practices.
• Maintain an accurate inventory of software assets and licenses, ensuring compliance with licensing agreements.
• Conduct regular audits to verify software usage and identify potential risks or discrepancies.

Vendor Management:

• Manage relationships with software vendors, ensuring high levels of service and support.
• Monitor vendor performance and address any issues or concerns in a timely manner.
• Negotiate renewals and amendments to existing contracts as needed.
• Reporting and Analysis:
• Generate and analyze reports on software usage, costs, and compliance.
• Provide insights and recommendations to senior management based on data analysis.
• Track and report on key performance indicators (KPIs) related to software asset management.

Stakeholder management:

• Partner with IT, Finance, Procurement, and Legal teams to co-create software management strategies that align with overarching business goals.
• Collaborate closely with Business Owners to co-develop optimization initiatives, maximize technology investments together, and align internal stakeholders for unified vendor negotiations.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 7 years of experience in software asset management, procurement, or contract negotiations.
• Strong negotiation skills with a proven track record of successful contract negotiations.
• In-depth knowledge of software licensing models and compliance requirements.
• Excellent analytical and communication skills (both verbal and written). Able to be a positive
• evangelist of policies and best practices, even in the face of opposition and with stakeholders
• up to C-level.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proficiency in software asset management tools and systems (SNOW, Flexera, Zylo preferred).
• Relevant certifications (e.g., CSAM, ITIL) are a plus.
• Familiarity with the lifecycle and expectations of vendor audits and remediations

For roles in San Francisco and Los Angeles:
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.