SEO Manager II

Primary

Skills:

SEO (Expert), Analysis (Advanced), Strategy (Advanced), Technical SEO (Expert), A/B Testing (Intermediate)

Contract:

W2

Location:

San Francisco, CA (#LI-Hybrid)

Duration: 6 months

Pay Range: $75-$80 Per Hour

#LP

We are in search of an SEO & GEO Manager with profound knowledge in Performance Marketing to lead the strategy and execution of generating organic traffic and enhancing user engagement through technical SEO & GEO techniques for our Customer Success support content. This role is designed to optimize the self-service funnel, ensuring efficient and easy access to support information via organic search, and contribute significantly to customer support deflection, thereby increasing ROI.

The candidate will serve as a subject matter expert in SEO/GEO, focusing on data-driven approaches and cross-functional partnerships to achieve measurable business outcomes.

• Develop and manage a comprehensive SEO/GEO strategy to increase organic traffic and content engagement.
• Perform keyword research, competitive analysis, and technical audits to discover opportunities for traffic growth and enhanced customer experiences.
• Analyze search campaign performance to derive actionable insights and improve KPIs such as organic traffic and support ticket deflection rates.
• Design, execute, and analyze A/B tests focused on SERP visibility and funnel efficiency.
• Optimize site architecture and content for better discoverability and reduced customer friction, considering multilingual and localized content SEO/GEO.

• Expert-level knowledge in SEO and Generative Engine Optimization.
• Strong analytical skills and proficiency in tools like Google Search Console and Adobe Analytics.
• Proven experience in cross-functional collaboration and influencing strategy across departments.

Prior experience in Performance Marketing and Customer Success domains is highly preferred.