AI Workflow​/Solutions Analyst, Value Added Services

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.

Progress starts with you.

• Analyze sales, pipeline, revenue, and performance data to identify trends, gaps, and opportunities across NA VAS.
• Build repeatable, scalable analyses that inform GTM strategy, prioritization, and execution.
• Translate data into clear, compelling insights for sales leaders and senior stakeholders.
• Partner with Sales Ops, GTM, Product, and Enablement teams to ensure analysis is relevant, actionable, and trusted.

• Design and build AI-powered agents
  , automations, and workflows to eliminate manual work and improve efficiency.
• Leverage modern AI tools to support analysis, content creation, summarization, and knowledge management.
• Automate recurring reporting, intake processes, and operational workflows using available platforms and tools.
• Continuously identify opportunities where AI and automation can simplify work for other teams.

• Focus on reducing friction after the sale by improving how postsales intake, onboarding, and downstream processes work.
• Help define, document, and automate postsales intake flows
  , including required inputs, ownership, and next steps.
• Clarify and articulate handoffs between Sales, Product, Operations, Enablement, and Delivery so work moves forward without delays.
• Identify gaps, redundancies, or manual steps that slow activation and revenue realization - and design solutions to remove them.
• Build tooling, workflows, or AI-enabled support to guide sellers and teams through what happens next.
• Develop dashboards and tracking to measure cycle times, bottlenecks, and progress from deal close to revenue.
• Partner with Sales Operations and Enablement to ensure sellers understand expectations, inputs, and implications of postsales processes.

• Partner with Marketing, Sales Operations, and Enablement to support B2B demand generation and digital sales lead processes endtoend.
• Help define and document lead intake, routing, followup expectations, and seller workflows.
• Track lead process adherence and surface gaps, friction points, or breakdowns in execution.
• Support seller enablement by clarifying what happens next once leads are generated and how sellers should engage.
• Assist in developing reporting, dashboards, and recurring updates to monitor lead flow, usage, and outcomes.
• Identify opportunities to improve lead process efficiency and seller adoption through clearer process, training, tooling, or automation.

• Turn data, analysis, and complex ideas into clear stories that land with sales teams and senior leaders.
• Create polished materials (slides, onepagers, dashboards) that are ready for executive audiences.
• Help shape the narrative of what's working, what's not, and what to do next.

This will be an in person role (hybrid) - expected time in the office will be 50%

Sponsorship :
No sponsorship/immigration support will be offered (including no H1B, OPT, CPT or F1) - USA work authorization is a pre-requisite for this position.

• Bachelor's degree or equivalent experience. 2-4 years of experience in analytics, sales operations, strategy, consulting, or a similar role.
• Strong quantitative and analytical skills; comfort working with large, complex datasets.
• Experience building analyses using tools such as Excel, SQL, Tableau, Power BI, or similar.

• Strong proficiency with AI tools, automation platforms, and workflow builders.
• Experience…