Senior Site Reliability Engineer

Position Overview

Want to help make a better world? As a Senior Site Reliability Engineer at Autodesk, you will build and operate reliable, secure, and scalable cloud services for Autodesk Gov Cloud products. This foundational role helps establish the operating model, reliability practices, automation, and engineering standards needed to support critical customer‑facing services. You will combine software engineering and production operations to deploy, run, monitor, improve, and automate Autodesk services in Gov Cloud, partnering closely with product engineering, security, compliance, platform, and infrastructure teams to ensure services are reliable, scalable, secure, and ready for production.

• Serve as a primary owner for the reliability, availability, performance, operability, and capacity of one or more production services.
• Deploy, operate, maintain, and continuously improve production services running in Autodesk Gov Cloud environments.
• Partner with engineering teams to ensure services are designed with reliability, scalability, security, and operability in mind.
• Define and operate reliability practices such as SLOs/SLIs, error budgets, production readiness reviews, service reviews, and operational health reviews.
• Build automation to improve deployment safety, operational efficiency, incident response, and service recovery.
• Design, develop, and maintain software, automation, and tooling that improve the reliability, scalability, and efficiency of production systems.
• Implement and improve monitoring, alerting, logging, tracing, and observability capabilities across supported services.
• Lead and participate in incident response, troubleshooting, and post‑incident reviews focused on learning and continuous improvement.
• Develop and maintain operational documentation, runbooks, and recovery procedures.
• Scale and enhance resilience testing and Gameday practices to validate system behavior, recovery capabilities, and operational readiness.
• Continuously identify and eliminate operational toil through software engineering, automation, and process improvement.
• Ensure supported services remain compliant with Autodesk security, privacy, and regulatory requirements, including FedRAMP and related controls where applicable.
• Participate in a 24x7 on‑call rotation for production services.
• Function effectively in a fast‑paced environment while helping establish and mature operational excellence practices for Autodesk Gov Cloud.

• B.S. or higher in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience.
• 7+ years of experience in Site Reliability Engineering, Software Engineering, Platform Engineering, Cloud Infrastructure, or Production Operations.
• Experience operating and supporting customer‑facing production services in large‑scale cloud environments.
• Strong understanding of reliability engineering principles, including SLOs/SLIs, observability, incident management, capacity planning, production readiness, and automation.
• Experience with AWS, Azure, or other public cloud platforms.
• Experience developing automation using languages such as Python, Go, Java, Power Shell, Bash, or similar.
• Experience with Infrastructure as Code, CI/CD pipelines, deployment automation, and modern cloud operations practices.
• Understanding of security, compliance, and operational risk management in production environments.
• Strong written and verbal communication skills.

• 10+ years of experience operating highly available, customer‑facing production systems.
• Experience with AWS Gov Cloud, FedRAMP, IL4/IL5, or other regulated cloud environments.
• Experience supporting services with stringent availability, reliability, and security requirements.
• Experience with containers, Kubernetes, cloud‑native architectures, APIs, load balancing, networking, DNS, and distributed systems.
• Experience with observability platforms such as Splunk, Dynatrace, Datadog, Cloud Watch, or similar technologies.
• Experience operating databases, storage platforms, messaging systems, caching technologies.
• Experience designing and implementing operational automation at scale.
• Experienc…