IT Support​/San Francisco​/MacOS & Windows

IT Support Technician (Contract) – San Francisco / South San Francisco

We are seeking an experienced IT Support Technician for an ongoing contract opportunity in the Bay Area. This is a hands‑on role supporting office and lab environments across multiple onsite locations.

Schedule:

• 3 days onsite in San Francisco, CA
• 2 days onsite in South San Francisco, CA

Key Responsibilities:

• Provide Level 1 & 2 support for hardware, software, networking, and user account issues
• Troubleshoot Windows 10/11, macOS, and Microsoft 365 environments
• Install, configure, and deploy hardware and software in accordance with IT standards
• Support conference room AV systems and onsite vendor/network activities
• Collaborate with remote IT teams on system rollouts, patching, and upgrades
• Maintain IT inventory and assist with equipment lifecycle management

Requirements:

• 2-4 years of IT helpdesk or desktop support experience
• Strong knowledge of Windows 10/11, macOS, and Microsoft 365
• Experience supporting multiple environments or locations
• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)
• Familiarity with ticketing systems (Zendesk or similar)
• Strong troubleshooting and communication skills
• Ability to commute between San Francisco and South San Francisco sites
• Bonus: experience with Intune and/or Azure AD

Additional Details:

• Ongoing contract
• Onsite role only (no remote option)
• Sponsorship not available at this time