Senior Director, Product Management

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At Salesforce, Trust is our #1 value. Hyperforce Trust Platform product management team is responsible for the strategy and delivery of the platform capabilities and services that enable security, availability, scale, and compliance for Salesforce products. Our mission is to protect customer data at scale and maintain their trust. We build the security and infrastructure platform products working closely with key stakeholders including developers, security engineers and business unit leaders.

We are looking for a Product Management leader to join the team and lead the Identity & Access Management product portfolio. The ideal candidate has a proven track record leading technical product management teams in the areas of security and/or cloud-based platform services. They know how to put the customer and user at the center of their work, translating business and user requests into requirements and solutions.

They are data-driven, ensuring we are strategically working toward the right outcomes and have a strong bias for action. Strong communication skills, customer empathy and ability to execute in a matrix environment will ensure they can succeed in an area that is a key priority for the company.

• Vision, Strategy, & Roadmap – Help set strategic vision with executive management and the roadmaps needed to get there.
• Customers, Partners, and Collaborators – Engage with customers, partners, and internal collaborators to resolve business requirements, technical considerations, and strategic goals.
• Planning, Delivery, and Execution – Collaborate with engineering and operations peers to deliver both strategic and tactical plans and objectives. Be hands‑on and involved in getting results delivered.
• Platform product management – Own the delivery of platform products & services from planning to delivery and iteration, with strong product sense and customer focus.
• People management – Lead a diverse team of product managers providing guidance, removing roadblocks, ensuring business outcomes are met and driving product management excellence.

• Bachelor’s degree or equivalent experience in Computer Science, Engineering, Product Security or related fields.
• 10+ years in a technical product management or related role.
• 5+ years of people management experience with distributed and global teams.
• Experience working on and efficiently delivering technical cloud‑based and enterprise software.
• Demonstrated experience in assembling and redefining technical product requirements into an actionable product roadmap. Experience working and delivering product or services in an agile/lean environment.
• Excellent written and oral communication skills, including experience presenting to executive leadership.
• Track record of successfully building alliances with teams in a matrix environment.

• 5+ years experience as a technical product manager for Security, Identity & Access, and/or Platform Engineering products.
• Experience building Identity & Access Management systems and services.
• Proven understanding of cloud infrastructure platforms including one of the major hyperscalers (Amazon Web Services, Google Cloud Platform, Azure).

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