Member of Technical Staff

• Design and build production-grade AI systems that leverage LLMs, agent frameworks, retrieval systems, and external tools.
• Develop intelligent workflows that provide users with actionable insights and recommendations, not just chatbot-style interactions.
• Help shape the evolution of AI-native product experiences across multiple surfaces, including web applications, APIs, developer tooling, and embedded workflows.
• Improve system performance through optimization of retrieval, memory, context management, and tool orchestration.
• Partner closely with customers and internal teams to understand emerging AI use cases and translate them into product capabilities.
• Stay on top of advancements in AI models, agent architectures, and voice technologies, helping guide product and technical strategy.
• Act as a resource for the broader team on AI best practices, workflows, and implementation approaches.
• Contribute across the stack when needed, from backend AI infrastructure to customer-facing product features.

What They re Looking For

• Strong experience building AI-powered products or features used in production environments.
• Deep familiarity with LLM-based systems, including prompting, retrieval, evaluation frameworks, memory architectures, and tool usage.
• A strong product mindset and the ability to identify where AI creates meaningful value versus unnecessary complexity.
• High ownership and a willingness to take initiative in ambiguous, fast-moving environments.
• Experience moving quickly from idea to implementation and shipping customer-facing solutions.
• Curiosity about the future of conversational and voice-based AI systems.
• Ability to work across backend services, AI infrastructure, and user-facing applications when required.
• Strong communication skills and a collaborative approach to problem-solving.
• Python
• LLM APIs and agent frameworks
• Cloud infrastructure and distributed systems
• Type Script and modern web technologies
• Internal developer tooling and automation platforms