Sr. Director, Technology

Job Summary

As Sr. Director, Technology at Tatcha you will:

• Set technology direction across a complex, multi‑brand environment from the Center
• Influence how platforms, data, and AI enable growth, efficiency and revenue
• Work with experienced technology leaders and external partners across Unilever brands
• Operate as a trusted advisor to the senior leadership team

• Lead the development and execution of an enterprise‑wide application strategy spanning ERP, Shopify, integration platforms (ESB, Celigo), and data analytics (Power BI).
• Align technology roadmaps and investments with business priorities and growth objectives, clearly articulating how IT solutions drive business value and competitive advantage.
• Foster innovation by assessing and implementing emerging technologies, including AI, SEO/GEO, automation, and advanced analytics, to enhance enterprise systems and customer experience.
• Provide leadership across a modern technology landscape that includes Net Suite, Oracle Planning Cloud, Workday, Shopify, OMS, WMS, and cloud integration platforms.
• Enable strong data and analytics capabilities using Snowflake, Tableau, and Power BI.
• Ensure systems work together through thoughtful integration, governance, and architectural principles.
• Lead application modernization efforts and guide the design of scalable integrations using iPaaS and IaaS solutions.
• Build strong partnerships with Finance, Procurement, Digital Commerce, Strategy, Supply Chain, R&D, Marketing, and Digital Product.
• Build, lead, and develop a high‑performing engineering team, setting clear goals and performance expectations.
• Provide ongoing feedback, mentorship, and development opportunities to strengthen both functional expertise and leadership capabilities.
• Elevate technology team performance through improved processes, accountability, and adoption of best practices.
• Foster a culture of ownership, collaboration, and continuous improvement across the team and cross‑functional partners.
• Drive clarity in roles, decision rights, and ways of working to improve team effectiveness and cross‑functional alignment.
• Lead and develop senior technology leaders across multiple disciplines.
• Manage strategic vendor and system integrator relationships, focusing on outcomes and long‑term value.

• 15+ years of experience in technology leadership within complex, enterprise‑scale environments.
• Demonstrated background in enterprise architecture or large‑scale systems design with strategic, executive‑level thinking.
• Proven ability to manage and continuously improve escalation pathways from operational teams to executive leadership.
• Strong communication and leadership skills, with experience driving cross‑functional initiatives and influencing senior stakeholders across Commercial, Finance, Sourcing, and Operations.
• Highly analytical with advanced problem‑solving capabilities and a track record of translating data into actionable business insights.
• Experience designing and scaling planning processes, systems, and operational frameworks in fast‑paced, high‑growth environments.
• Willingness to work on‑site at the San Francisco headquarters a minimum of two days per week.

• Background in Prestige Beauty, Skincare, Luxury, or FMCG/CPG.
• Experience with large‑scale platforms such as Net Suite, Workday (implementation experience), Shopify, Snowflake, or comparable technologies.
• Exposure to AI, automation, and data‑driven transformation.

The expected base salary range for this position is $250,000 to $275,000. Base pay is determined by factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan based on personal performance and company results. Tatcha offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance;

retirement savings plans with company match; paid family leave; education‑related programs; paid time off; and paid holidays.

Tatcha is committed to inclusion and belonging to create a better future for all…