Technical Program Manager, Platform & Infrastructure

Role Overview

We are looking for a Staff Technical Program Manager, Platform & Infrastructure to drive Harvey’s most critical platform and infrastructure programs as the business scales. You will be the connective tissue across Core Infrastructure, Backend Platform, and product engineering teams, and cross‑functional teams such as Security and Finance, owning the multi‑quarter horizontal initiatives that define how Harvey scales: cloud migrations, cost optimization, capacity and performance planning, BYOC, and the buildout of Harvey’s internal platform foundations.

You will be going deep technically with senior platform and infrastructure engineers, aligning EMs and execs around durable plans, and driving programs from ambiguous mandate through measurable delivery.

• Own end‑to‑end execution of Harvey’s most strategic platform & infrastructure programs, including cloud migrations, infrastructure cost optimization, capacity planning, BYOC, and the buildout of the new Backend Platform team’s foundations, partnering deeply with Infra and Platform leadership.

• Lead Harvey’s infrastructure cost program: establish ownership, accountability, and reporting mechanisms across engineering teams; partner with Finance on forecasting and unit economics.

• Drive horizontal platform & infrastructure initiatives end‑to‑end, coordinating across engineering, security, and GTM teams as needed to unblock execution and align stakeholders.

• Own structured engagement with strategic external vendors (AWS, Azure, OpenAI, Anthropic), including capacity commitments, contract optimization, escalation paths, and joint planning.

• Define, measure, and report on platform & infrastructure health metrics (cost, capacity headroom, migration progress, platform adoption, reliability SLOs), and hold the org accountable for sustained improvement.

• Identify systemic gaps in platform maturity, infrastructure planning, capacity, and observability; convert findings into structured multi‑quarter roadmaps with clear owners, milestones, and risk surfacing.

• Run the operating cadence for platform & infrastructure programs: working groups, steering reviews, exec readouts, and risk reviews. Make program status legible to leadership without creating overhead for engineering teams.

• Partner with senior ICs and EMs to evaluate architectural tradeoffs, sequence dependencies across teams, and unblock execution when programs hit friction.

• 8+ years of experience in technical program management, with a track record of driving large, ambiguous, multi‑quarter platform or infrastructure programs to completion at scale.

• Deep technical fluency in core platform and infrastructure domains: cloud platforms (AWS, Azure, GCP), Kubernetes, databases, networking, observability, CI/CD, and platform/service frameworks. You don’t need to write production code, but you read system designs critically and push back substantively.

• Experience driving at least one of: a cloud migration at scale, a major infrastructure cost program with measurable financial impact, an internal platform buildout, or a comparably large horizontal platform/infrastructure initiative.

• Demonstrated ability to lead and influence senior engineering stakeholders, including Staff+ ICs, engineering managers, and executive sponsors, without direct authority.

• Excellent written and verbal communication, with a particular ability to distill complex technical tradeoffs into crisp narratives for exec audiences and across functions.

• A track record of building durable mechanisms (review forums, metrics, operating cadences) that outlive any individual program and scale with the org.

• Comfort with ambiguity. You’re energized by problems that aren’t yet well‑defined and where the first step is to scope the problem itself.

• Bachelor’s degree in Computer Science, Engineering, or related technical field.

• Experience driving infrastructure cost programs in a high‑growth environment (target metrics like cost per tenant, infrastructure as % of revenue).

• Experience leading a cloud migration, BYOC rollout, or major platform consolidation end‑to‑end.

• Experience standing up or scaling an internal platform /…