Information Technology; IT Technician
Listed on 2026-06-26
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Insight Global is seeking an IT Technician to join a client in the San Francisco area. You will provide internal network support and general IT assistance within a dynamic, museum setting with diverse technology needs. This role will support a staff of approximately 50–75 employees and work closely with a small IT team (3–5 members).
Key Responsibilities:Network & Connectivity Support
- Provide printer and internet support
- Respond to support tickets and resolve technical issues
- Deliver excellent customer service through direct interaction with staff
- Provide onsite support three days per week (Tuesday–Thursday)
- Reset passwords and troubleshoot login issues
- Assist with account access problems
- Track and manage hardware inventory
- Perform light helpdesk tasks, including basic troubleshooting for Windows systems
- 2+ years of experience in IT support or helpdesk roles
- Strong troubleshooting skills for network and hardware issues
- Excellent communication and customer service abilities
- Ability to work onsite as scheduled
$25.00/hr – $27.00/hr (Base pay range). Exact compensation may vary based on factors such as skills, experience, and education.
Benefits:Benefit packages start on the 31st day of employment and include medical, dental, and vision insurance, HSA, FSA, DCFSA options, and a 401(k) retirement plan with employer matching. Employees receive paid sick leave and/or other paid time off as provided by applicable law.
Seniority level:Associate
Employment type:Contract
Job function:Information Technology
Industries:IT System Operations and Maintenance
Location:San Francisco, CA
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