GTM Systems Manager

GTM Systems Manager

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal. Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization.

Harness brings AI and automation to this "outer loop," helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.

Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform.

Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x Dev Ops efficiency.

With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery — and we're looking for exceptional talent to help us move even faster.

Position Summary

Harness is seeking a hands-on GTM Systems Manager to help build, optimize, and scale our go-to-market (GTM) systems as we continue our rapid global growth. This role sits within our Revenue Operations & Strategy team, reporting to the Manager of GTM Business Systems. You will be a critical player in the day-to-day administration, support, and improvement of our GTM tech stack, ensuring our systems are a growth accelerator, not a bottleneck.

You will collaborate with GTM leadership across Sales, Partner, SDR, Enablement, and Sales Engineering to translate their needs into technical solutions. Your focus will be on ensuring our systems run smoothly, our data is accurate, and our GTM teams are well-supported to execute effectively and efficiently.

About the Role

Execution & Optimization

• Actively configure, optimize, and maintain multiple GTM applications.
• Support the design and implementation of system integrations and automated workflows.
• Assist in maintaining data governance frameworks.
• Support system-related projects from requirements gathering to post-launch support.
• Build and implement complex automated workflows.
• Support the design and maintenance of system integrations between Salesforce and our broader tech stack.

Analytics & Insights

• Develop and deliver actionable reporting and dashboards.
• Monitor adoption and effectiveness of GTM tools.
• Triage and troubleshoot user-reported issues.

Change Management & Enablement

• Assist in documenting system processes and changes.
• Support cross-functional alignment on system changes.
• Stay current on emerging technologies and best practices.

About You

• 3–6 years of experience in Business Systems, Revenue Operations, or Sales Operations.
• Advanced expertise in the GTM application ecosystem.
• Experience with system integrations, data workflows, and APIs.
• Detail-oriented with excellent problem-solving and communication skills.
• Technically adept in the application of AI tools to streamline GTM processes.
• SQL and data analysis experience is a plus.
• Comfortable in a high-growth, fast-paced SaaS environment.

Pay transparency

$145,000 - $165,000 USD