Senior Technical Analyst

Job Title

Minimum Job-Specific Skills/Qualifications Required (in order of relative importance):
Master's degree in computer science, engineering, Information Technology or related field. Minimum of 8 years' experience as a product and/or project manager. Minimum of 5 years' experience with the implementation of chatbot and voice to text applications. Minimum of 8 years' experience in working in all phases of an IT project including, product research, planning, documenting requirements, functional analysis, designing, testing, deployment and support.

Experience in developing and maintaining project plans including schedules, timelines, roadmaps, dashboards, program approaches, monitoring performance and various resource and fiscal allocations.

Additional Skills/Qualifications Desired:
Ability to understand complex systems, integrations, and technical constraints. Comfort working with architects, engineering, QA, and design teams. Knowledge of tools like JIRA, Azure Dev Ops, and Service Now for tracking. Excellent stakeholder management skills (executives, vendors, technical teams, and end users). Strong analytical and problem-solving abilities with a focus on decision-making under pressure. Ability to translate technical concepts into clear business terms.

• EEO:
  Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans