Customer Strategy & Operations, Manager

Customer Support Strategy & Operations, Manager

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Customer Support Strategy & Operations, Manager for one of our clients.

Location:

San Francisco, CA (Onsite)

Job Summary:

Qualifications Preferred:

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
• Experience with Jira, Asana, Confluence, Zapier, Pager Duty, Tableau, or similar tools.
• An understanding of relational databases (MySQL, SQLite, PostgreSQL, SOQL).
• Familiarity with scripting languages (Python, Java script, etc.) is a plus.
• Demonstrated project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
• Strategic mindset with a passion for delivering exceptional customer experiences.

Adaptability and resilience in a fast-paced and evolving environment

Thanks

Steve D | Talent Acquisition

Rootshell Enterprise Technologies Inc.