Lead Quality Software Engineer

Software Engineering Role at Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

As a member of the Salesforce Quality team, you will use agile methodologies to plan, coordinate, and lead customer engagements that result in automated tests and input to product teams. You will use your skills to extract user scenarios from conversations and data, then translate your findings into automatable test plans. You bring a strong quality mindset and a natural curiosity to learn our customers' business, ensuring everyone receives high-quality deliverables.

This role is 1-3 days per week in office.

What You'll Actually Be Doing

• Plan and deliver test automation and automation frameworks with a quality-first mindset, including end-to-end, cross-cloud integration automation using both User Interface (UI) and Application Programming Interface (API) approaches.
• Partner with engineers, product managers, and design leads to ensure features meet business and quality requirements, and participate in Test Design Review Boards across clouds.
• Communicate with customers to understand real-world usage, build test cases, and advocate for customer-driven enhancements.
• Mentor and coach team members across scrum teams, and monitor feature-level quality health metrics including test coverage, test health, and testability.

You're Our Person If...

• 10+ years of software engineering, quality assurance and engineering, usability, or business analysis experience.
• Proficiency in JavaScript and Java, with hands-on experience writing functional automation for both UI and API layers.
• Solid understanding of Object-Oriented Programming, relational databases, and Structured Query Language (SQL).
• Experience with agile development methodology and the ability to communicate technical information clearly across teams.

Even Better If...

• Professional experience applying AI in an enterprise software context.
• Salesforce platform experience or Salesforce certifications.
• Familiarity with developer tools such as git, Maven, or Eclipse Integrated Development Environment (IDE).
• A related technical degree.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.

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