Senior Legal Playbook Specialist

Ironclad is an AI contracting platform that transforms agreements into assets.

The Legal Playbook Specialist (LPS) is a strategic expert focused on bridging the gap between sophisticated legal strategy and AI-driven execution. Reporting to the Head of Professional Services and Customer Success, this role acts as the primary post‑sales consultant for “AI‑Ready” legal workflows and playbooks, specifically focused on the adoption and optimization of Jurist, Ironclad’s AI redlining agent. The LPS transforms subjective legal nuances into structured logic, ensuring customers achieve measurable efficiency gains and precise risk management.

• Educational Background: Juris Doctor (JD) degree is required to ensure empathy and shared vocabulary with our core persona.
• Commercial Expertise: 3–5+ years of experience drafting and negotiating commercial contracts (MSAs, SOWs, SaaS agreements). Understand market‑standard positions and fallbacks instinctively.
• Systems Thinking: Ability to deconstruct complex legal “unwritten rules” into structured logic and data‑driven guidelines that AI can interpret.
• Strategic Advisory: Experience facilitating workshops or high‑stakes consultations; comfortable translating a customer’s risk tolerance into product configurations.
• Technical Curiosity: While you won’t write code, you have interest in AI technology and a desire to define the future of the AI CLM landscape.
• Communication & Influence: Ability to manage sensitive legal‑stakeholder conversations and translate “legal‑speak” into actionable requirements for Product and Engineering teams.
• Operational Rigor: A builder mindset. You don’t just solve for one customer; you look for patterns to create repeatable frameworks and standardized assets.
• Guardrail Awareness: Ability to provide industry benchmarks and “legal information” with high integrity, clearly navigating the line between technical consulting and legal advice.
• Values Alignment: Someone who embodies Ironclad’s values:
  Drive, Intent, Integrity, and Empathy.

• Operationalize legal risk: Guide customers in moving from subjective instructions to precise, data‑driven playbooks and pre‑approved clause libraries that maximize AI performance and accuracy.
• Spearhead a new line of Services: Lead the development and delivery of a new service offering focused on customers without existing playbooks. Primary architect for turning customer organizational knowledge into structured AI‑ready playbooks.
• Scale AI‑ready frameworks: Develop and refine the “Ironclad Standard” for AI implementation. Create the playbooks, assets, and best practices that enable CS and Professional Services teams to scale globally.
• Bridge legal & technical intent: Partner closely with the Legal Engineering team to ensure legal intent is translated into technical workflow execution.
• Advance customer maturity: Help customers move from manual redlining to AI‑augmented negotiation, ensuring adoption milestones and long‑term ROI.
• Collaborate cross‑functionally: Work with Product, Engineering, and Ironclad’s Legal team to align product functionality with real‑world requirements of high‑volume legal departments.
• Drive Partner & Internal Enablement: Act as the primary enabler for internal teams and external partner ecosystem. Develop training and certification materials to scale playbook development services through third‑party partners.
• Be the voice of the practitioner: Advocate for the needs of the legal user, ensuring product enhancements and AI training reflect sophisticated commercial practice nuances.
• Position future value: Stay ahead of the AI curve, helping customers envision how upcoming capabilities will further transform legal operations and contracting velocity.

Base Salary Range: $140,000 – $168,000

Offers equity; offers bonus.

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is…