Program Manager - Culture & Development

Program Manager

This is a Program Manager role that serves as an individual contributor on the Culture & People Development team, reporting to the Director of Culture, People Development & People Analytics. The role is Bay Area-based with expected onsite responsibilities in our San Francisco office. Your time will be split between two focus areas: (1) learning enablement, with an emphasis on AI upskilling and change management, and (2) workplace culture and learning experiences delivered across hybrid, virtual, and in-person formats.

You will own and evolve an existing program portfolio focused on supporting our individual contributors and cross-functional teams while also building new initiatives where the strategy may not yet be defined.

You Will:

• Partner with cross-functional leaders to design learning experiences that accelerate skill development and support change management across the company, with a particular focus on AI.
• Own end-to-end management of a hybrid culture and learning portfolio, including vendor-delivered workshops, "by request" team learning sessions, and flagship in-person events at our San Francisco HQ.
• Create and iterate on program communications, learner-facing content, and learning platform materials that drive visibility and engagement.
• Define success metrics, drive timely decisions, and proactively identify and mitigate risks to keep programs on track and continuously improving.

Perks:

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

About the team:

The Culture, People Development & People Analytics team shapes Twitch's internal culture where everyone can grow, connect, and do their best work. We lead learning and development programs, inclusive employee experiences, and people analytics for a ~1,000 person hybrid organization. Our vision is to build tailored, data-informed people programs that drive growth, belonging, and productivity across every level of the company.

We're a small, high-impact team entering an exciting chapter: expanding our role in AI learning enablement while continuing to deliver the in-person and virtual experiences that define Twitch's culture. If you're energized by building in a fast-paced environment where your work is visible, varied, and directly tied to how people experience their jobs, this is the team for you.