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Support Engineer: Customer Zero, End-to-End Ownership, SF Hybrid
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-01
Listing for:
Plain
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Plain is seeking a Support Engineer based in San Francisco to take ownership of the support queue during SF hours. This role involves direct customer interaction and collaboration with Product and Engineering teams to enhance the support experience.
The ideal candidate should have strong technical skills, experience in B2B SaaS, and a proactive mindset. This hybrid role requires at least 3 days in-office, with an emphasis on early mornings to sync with EU colleagues.
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