Business Analyst – AIOps & ServiceNow
Listed on 2026-07-01
-
IT/Tech
Data Analyst, IT Business Analyst, AI Business & Operations, AI Engineer (Applied/Software)
Business Analyst
We are looking for an experienced Business Analyst with expertise in Artificial Intelligence for IT Operations (AIOps) and Service Now. This role requires a strategic thinker who can analyze business processes, design system integrations, and provide cutting-edge technology solutions. The ideal candidate will be a Subject Matter Expert (SME) who can lead decision-making, collaborate with multiple teams, and drive innovation.
Key Responsibilities• Assess current business models and processes to identify areas for improvement.
• Develop innovative AIOps strategies to optimize IT operations.
• Utilize Service Now to drive automation and efficiency.
• Conduct advanced Data Analysis & Interpretation to support decision-making.
• Collaborate with cross-functional teams to implement AI-driven business solutions.
• Lead research efforts and present data-driven insights to stakeholders.
• Stay updated on industry trends and recommend emerging technologies.
• Service Now Platform – Hands-on experience with ITSM and AIOps modules.
• Data Analysis & Interpretation – Ability to extract, analyze, and interpret business data.
• AIOps (Artificial Intelligence for IT Operations) – Advanced proficiency in AI-driven automation for IT operations.
• Experience
Required:
3+ years in each skill area.
• Education Requirement:
Bachelor’s degree in Engineering, Computer Science, or Information Systems.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).