Disaster Recovery and Resilience Specialist Department of Technology

Job Description

In the Department of Technology, Office of Cybersecurity, the Disaster Recovery and Resilience Specialist plays a key role in preparing and executing the Technology Disaster Recovery and Business Continuity / Continuity of Operations Plans.

• Work with City departments to plan, design, and test resilience solutions for all critical City systems to support the citywide technology resilience program
• Conduct detailed technology risk assessment and business impact analysis
• Review City department completed technology risk and business impact analysis for completeness
• Develop resilience reports that identify gaps and recommendations from technology risk assessment and business impact analysis
• Maintain knowledge on current and emerging developments/trends for IT disaster recovery technology and resilience solutions
• Collaborate with technical engineering teams to understand evolving architectures to plan, design and test resilience solutions
• Collaborate with technical, non‑technical, and management stakeholders
• Review and provide recommendations for client department technology disaster recovery plans and business continuity / continuity of operations plans
• Develop and maintain business continuity / continuity of operations plans for the department and each division
• Review the completeness of technology recovery plans and procedures for critical technology systems and applications
• Design, plan, coordinate and execute technology resilience test/exercise with recovery teams for all critical technology systems and applications
• Support natural, human‑caused and technology disaster/emergencies during the activation of Emergency Operations Center / Department Operation Center

• Education: An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university, or its equivalent in terms of total course credits/units (at least 60 semester or 90 quarter credits with a minimum of 20 semester or 30 quarter credits in one of the fields above or closely related).
• Experience: Three (3) years of experience analyzing, installing, configuring, enhancing, and/or maintaining components of an enterprise network.
• Substitution: Additional experience may be substituted for the required degree on a year‑for‑year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units or forty‑five (45) quarter units with a minimum of 10 semester or 15 quarter units in one of the fields above or closely related.
• Possess an industry‑recognized certification in Business Continuity Planning
• Strong applied communication and presentation skills
• Possess 2‑3 years of experience in IT system infrastructure disaster recovery and the business continuity field
• Knowledgeable in current disaster recovery planning methodologies, tools, and technologies
• Experienced in planning and executing technology recovery testing exercises for applications and systems across enterprise data centers and cloud platforms
• Demonstrated proficiency in executing business continuity and disaster recovery programs, managing process improvement initiatives, and applying the full disaster recovery lifecycle

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

$156,000-$156,000 per year

All your information will be kept confidential according to EEO guidelines.

The Office of the City Administrator is committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires a comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion.

We are also committed to ensuring that we have a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC).