AV​/VC Event Support Technician L3

AV/VC Event Support Technician L3

Job Location:

San Francisco, CA

Location Type:
Onsite

Req

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market.

The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and Service Now. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT.

With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

How You Will Make An Impact:

• Plan and support events ranging from 300+ person external events to small team meetings.
• Collaborate with stakeholders to meet specific technology needs for events.
• Perform daily checks of conference rooms and presentation spaces to ensure full functionality.
• Operate a wide range of A/V production equipment (Yamaha Mixers, Tricaster, ETC Light boards, Zoom, Google Meet).
• Troubleshoot A/V and network-related issues affecting event setups and performance.
• Maintain detailed technical documentation, including runbooks and troubleshooting guides.
• Train end-users and devise on-the-fly solutions for events.
• Organize and maintain event production inventory and storage spaces.

What You Will Need To Succeed:

• Minimum of 3+ years of experience in corporate live events, conference center operations, or hotel A/V support.
• Proven ability to manage multiple projects under tight deadlines in a fast-paced environment.
• Strong problem-solving skills with the ability to devise creative solutions on the fly.
• Flexible schedule to support occasional night or weekend events.
• Proficiency with event production and conferencing technology (Yamaha, Tricaster, Blackmagic ATEM, Crestron, Zoom Rooms).
• Experience with collaboration and ticketing software (gSuite, Asana, Zendesk).
• Skilled in event coordination and project management with attention to detail.
• Effective communication skills and familiarity with presentation and media editing tools (Keynote, PowerPoint, Photoshop).

Estimated Pay Range: $41.15 - $46.00 USD Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.