Founding AI Deployment Strategist

AI Deployment Strategist

As an AI Deployment Strategist, you'll drive transformational AI adoption for Dust Enterprise customers. You'll serve as a trusted product expert from first touch through scale, leading onboarding, training, and strategic enablement programs that translate business challenges into high-impact use cases with measurable outcomes.

As our first US-based AI Deployment Strategist, you'll help shape a new product category from the ground up in a fast-paced environment where ownership and impact define success.

• Lead the Customer Deployment Journey (first 60–90 days) for our strategic customers

  • Partner with customers as a trusted advisor to define deployment goals aligned with business objectives

  • Design and deliver persona-specific enablement sessions, from first-time users to executive stakeholders

  • Identify and unlock high-impact use cases across customer organizations

  • Monitor adoption signals and proactively remove blockers to accelerate customer value realization

• Drive Strategic Enablement Programs

  • Design scalable programs that connect customer goals with Dust's product capabilities

  • Create high-quality educational content, including guides, playbooks, and learning materials that enable customer self-sufficiency

  • Build the foundation of Dust's customer education platform from the ground up

  • Partner closely with Sales and Customer Success to refine deployment and handoff processes

• Product & Organizational Impact

  • Act as the voice of the customer, sharing insights that inform product development in a rapidly evolving GenAI landscape

  • Help establish the foundations, best practices, and repeatable systems for Dust's US deployment motion

Every candidate and employee's success is measured against the same 3 dimensions. Aptitude, Attitude and Agency.

Aptitude

• You've led successful digital adoption, enablement, or education initiatives for Enterprise customers in fast-moving technology environments

• You have experience managing large-scale product rollouts and change management efforts across organizations with 1,000+ employees

• You can quickly absorb complex product and technical concepts, then translate them into clear, actionable guidance for both technical and non-technical stakeholders

• You're hands-on with AI products and workflows in a professional setting; AI fluency is embedded into how you operate and solve problems

• You're comfortable engaging with a broad range of stakeholders, including executives, end users, technical teams, and cross-functional customer partners

• You create scalable customer leverage through documentation, enablement content, workshops, and repeatable systems that improve adoption over time

Attitude

• You're deeply curious and energized by emerging technology, especially AI and the evolving ways teams work

• You thrive in ambiguity and approach first-of-a-kind problems with creativity, adaptability, and a bias toward elegant, practical solutions

• You bring a calm, reassuring, and high-trust presence to customer interactions, especially in high-stakes or fast-changing environments

• You care deeply about customer outcomes and naturally build strong relationships across teams and functions

• You're collaborative, low ego, and proactive about sharing feedback, surfacing risks early, and helping the broader team succeed

• You're excited by the idea of helping define what great AI adoption and enablement looks like in a category that is still being invented

Agency

• You take ownership end-to-end and operate with a high level of initiative, even when priorities are shifting or requirements are unclear

• You've gone beyond the scope of your role in previous positions by identifying gaps, improving processes, or building resources that didn't previously exist

• You can prioritize effectively across competing customer needs and operate with urgency without sacrificing quality

• You're comfortable navigating ambiguity, making decisions with incomplete information, and driving projects forward independently

• You have a strong builder mindset; you create playbooks, frameworks, systems, and scalable approaches rather than solving the same problem repeatedly

• You've demonstrated the ability to drive meaningful adoption, retention, expansion, or organizational change through your own initiative and execution

• Prior experience in consulting, customer success, solutions engineering, enablement, or other customer-facing SaaS roles

• Experience working with Enterprise customers in highly collaborative or transformational deployments

• Familiarity with AI-native workflows, prompt engineering, or agent-based platforms

You should still consider applying even if you don't meet every requirement above. We care deeply about curiosity, ownership, adaptability, and the desire to help our customers succeed.

• Competitive compensation: $150,000 to $220,000 a year

• Significant equity package at a Sequoia-backed startup

• Health benefits for you and your dependents

• New Mac Book Pro or Linux machine, monitor,…