Senior ServiceNow Developer
Job in
San Francisco, San Francisco County, California, 94114, USA
Listed on 2026-07-01
Listing for:
Engage Partners
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst, Systems Developer
Job Description & How to Apply Below
Job description:
The Sr. Service Now Developer should have hands on experience configuring and developing on FSM (Field Service Management) and EAM (Enterprise Asset Management) modules in Service Now including but not limited to PM work orders, work order workflows, scheduling & dispatch workflows and asset lifecycle management Preferably Certified Implementation Specialist—FSM (CIS-FSM) A Brief Overview The Senior Developer for Service Now will be responsible for configuring, administering and scripting the Service Now ITSM tool.
This role will work with the ITS Management leadership to develop technical solutions that satisfy the business needs of the IT and other departments seeking to use Service Now. What you will do Configuration/Customization of the Service Now system, including creating workflows Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service Uses scripting tools and Service Now functionality create script to automate rote tasks being done in Service Now Performs integrations and process automation using Service Now Orchestration Gathers specifications from the IT department and delivers a product/release that meets the needs presented.
Create requirements definitions and technical specifications documentation. Load, manipulate and maintain data between Service Now and other systems Work with IT managers to generate views and reports as needed Must analyze and fully understand user requirements and current procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the Service Now roadmap Thorough understanding of ITIL/ITSM processes Performs system and integration testing with sample and live data Monitor health, usage and overall compliance of the application Education Qualifications BA/BS Degree in Computer Science, Information Technology, Information Systems, Electronics Technology, IT Management or a directly related field from an accredited college or university.
Experience Qualifications Must have three (3) years of experience as a Service Now Developer Required Knowledge,
Skills and Abilities
Knowledge of Active Directory / LDAP Knowledge of disciplined software release build/deploy processes Knowledge of integrating with internal and external applications and systems Knowledge of cross-browser and platform compatibility requirements including IE rendering issues Knowledge of Java script, HTML, CSS and good web design practices Ability to effectively communicate with all levels of the organization Ability to demonstrate analytical and problem solving skills Ability to successfully design, develop, and support web-based applications and websites Ability to interface and develop with Java/J2EE backend technologies Ability to work on multiple overlapping projects Ability to work independently with minimal supervision Licenses and Certifications Service Now Admin and Developer certification preferred but not required
Position Requirements
10+ Years
work experience
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