Life Sciences Salesforce Business Systems Analyst

Career-defining. Life-changing.

At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives.

We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

The Sr. Business System Analyst is responsible for functional design and implementation, including both hands-on practical work and technical leadership, of our Salesforce implementation. The BSA will provide holistic expertise of all CRM system including Sales, Service and Life Sciences Cloud by collaborating closely with various business stakeholders in order to advance scalable solutions while maintaining security & compliance requirements.

Job Requirements Own the overall solution architecture vision for large-scale, multi-workstream Salesforce Life Sciences programs, ensuring coherence across functional design, technical implementation, data strategy, and integration.

Serve as the senior liaison between business leadership and technical delivery teams — translating strategic intent into architecture direction and, where needed, stepping into a functional or technical lead capacity to break through design impasses, resolve ambiguity, or accelerate alignment across the program.

Strong ability to translate business requirements into well architected solutions, drive scalable solutions which can easily expand globally, and propose best alternatives to meet business needs.

Participate and lead requirements gathering sessions with cross-functional teams to understand business processes, requirements, and key performance indicators.

Prepare functional solution documentation to include business requirements, functional specifications and technical designs that communicate architectural components, associated logic, triggers, data flows and user interfaces.

Deep, proven understanding of global data residency, data sovereignty, and privacy laws within healthcare domain

Partner with Salesforce product teams, and third-party vendors to shape the solution approach and leverage the latest platform capabilities.

Qualification Minimum of 10 years of Salesforce experience, with demonstrated tenure in Sr. BSA and CRM solution architecture

Experience architecting and delivering multiple large-scale, complex Salesforce programs in Life Sciences or an adjacent regulated industry

Experience with Salesforce Life Sciences Cloud (LSC), Health Cloud, or equivalent pharma/biotech CRM platforms and expertise in how these clouds are applied across commercial, medical, and patient-facing use cases

Experience leading delivery using Agile, hybrid, or scaled Agile frameworks at program scale (e.g., SAFe, multi-team Scrum) and shaping methodology decisions for the engagement

Experience leveraging AI/ML capabilities (e.g., Salesforce Einstein, Agentforce, generative AI tools) within Life Sciences commercial solutions, including ability to advise clients on AI strategy and adoption

Experience operating as a functional and technical hybrid — with enough depth on both sides to design end-to-end solutions

Deep integration architecture experience including Boomi or Workato, event-driven architectures, or enterprise API strategy in complex Life Sciences environments

Location:

Remote - USActual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range$ - $As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.iRhythm provides reasonable accommodations for qualified…