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Senior AI Support Engineer — xIncident & Automation Lead

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: OpenAI
Full Time position
Listed on 2026-07-02
Job specializations:
  • IT/Tech
    Systems Engineer, IT Support
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Senior AI Support Engineer — 24x7 Incident & Automation Lead
A leading AI company in San Francisco seeks a Senior Support Engineer to provide technical guidance and operational oversight for strategic enterprise clients. You will design monitoring processes, resolve complex issues, and contribute to incident response efforts. With a strong background in technical operations and scripting skills, you will help scale support using automation and AI advancements. The role involves a hybrid work model, ensuring flexibility while maintaining high operational standards.
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Position Requirements
10+ Years work experience
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