Device Insights Product Manager

The Opportunity

You are passionate about using endpoint data, experience analytics, and automation to proactively identify issues, improve device health, and elevate the employee experience s role is central to helping ETS move from reactive support to insight driven, preventative operations, influencing decisions across End User Computing (EUC), Security, Service Desk, and Executive Support.

Key focus areas include device experience monitoring, employee sentiment signals, performance insights, proactive remediation, and enabling data driven decision making across the lifecycle of corporate managed and approved employee devices.

• Own the product vision, strategy, and roadmap for Device Insights and Digital Employee Experience capabilities, with Nexthink as the core platform
• Act as the product owner and subject matter expert for device telemetry, experience analytics, and insight driven remediation
• Translate business, support, and security needs into clear product requirements, user journeys, and measurable outcomes
• Partner closely with Service Desk, EUC Engineering, Security, DEX Leadership, and Executive Support to identify experience gaps and prioritize initiatives
• Use device and experience data to drive proactive issue detection, root cause analysis, and continuous improvement
• Define and track success metrics related to device health, employee experience, incident reduction, and time to resolution through clear indicators
• Drive adoption of automation and proactive remediation workflows based on device insights
• Present insights, trends, and recommendations to senior leadership, translating technical data into clear business impact
• Stay current on DEX, EUC, and endpoint analytics trends, using industry benchmarks to mature Adobe’s device insights capabilities

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $111,700 – $215,750 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $149,000 - $215,750

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

California:

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice:
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Equal Employment Opportunity: Adobe is an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.