IT Asset Management Specialist

Position Title:

IT Support Engineer

Location:

San Francisco, CA (5 Days Onsite role) Duration: 7+ Months Contract (Possible Extension)

Description:

· Client is looking for an IT Support Engineer - Asset Management Specialist to join our Workplace Technologies Support and Services Team. This role will be part of the backbone of technology logistics. You will support all hardware lifecycle, including shipping, receiving, assigning, removing, and tracking assets throughout the employee lifecycle process. In addition, you will be able to troubleshoot hardware and software issues on new and re-purposed Apple and Windows devices.

· To be successful in this role you will be working with our partners across the business, supporting several key functions, including but not limited to:
· New Hire Onboarding:
Ensuring new hire receive their equipment on time
· Employee Lifecycle:
Tracking and managing hardware returns.
· Hardware Repair:
Facilitating hardware replacements and working with vendors such as Apple or Dell to have devices repaired.
· Inventory reconciliation:
Consolidating data from multiple sources and correlating it with employee records to ensure accuracy in the inventory system.
· A successful Hardware Specialist will have strong attention to detail, a good sense of timeliness and urgency, and will be knowledgeable on Mac and Windows devices. This engineer will have a strong focus on security and ensuring all our assets and data are secure.