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SaaS Technical Support Specialist
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-09
Listing for:
Evlo AI
Full Time
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Evlo AI is seeking a Customer Support Specialist to be the primary contact for users navigating the platform. This role involves resolving technical issues swiftly and minimizing customer friction while translating user difficulties into actionable insights for product enhancements.
The successful candidate will manage a high volume of support tickets, perform technical troubleshooting, and advocate for users to ensure a CSAT score of 95% or higher.
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