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Zone Project Manager
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-09
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
IT Project Manager, IT Support
Job Description & How to Apply Below
- Multi-site and multi country rollout management
- Device refresh and OS migration (Windows/macOS)
- Endpoint management tools (Intune / SCCM / Jamf)
- Project planning, scheduling, and execution
- Field technician and vendor coordination
- Change management and cutover / hypercare handling
- Own end-to-end EUC project delivery across the assigned zone (multi-country / multi-site) Define and manage scope, timelines, milestones, deliverables, and acceptance criteria.
- Lead project kick-off, planning, execution, hypercare, and BAU handover.
- Drive site onboarding/offboarding (site managing/unman aging) readiness and execution.
- Manage EUC rollouts: device refresh, OS upgrades (Win
10/11), peripherals, site setup/relocations. - Build and maintain integrated project plan including dependencies, critical path, and cutover steps.
- Coordinate with Field Technicians (FTs) for scheduling, site access, onsite activities, and coverage.
- Align cross-tower teams (EUC Ops, Network, Security, Service Desk, Apps, Procurement) for end-to-end execution.
- Maintain RAID (Risks, Assumptions, Issues, Dependencies) log and drive mitigation to closure.
- Run governance cadence: weekly/daily reviews, progress tracking, action/decision management.
- Provide weekly status reports highlighting progress, risks, issues, and support required.
- Manage escalations and blockers (site readiness, approvals, logistics delays, resource constraints).
- Plan and execute cutover, readiness checks, go/no-go, communications, and rollback approach (if needed).
- Coordinate Change Management activities: CAB approvals, change windows, stakeholder communications.
- Lead hypercare/stabilization period post-deployment and ensure smooth transition to BAU.
- Ensure compliance with security policies, access controls, and EUC standards during deployment.
- Ensure asset tracking and documentation are updated (serials, allocations, returns, disposal records).
- Manage vendors/partners for staging, shipping, dispatch, and rollout execution (if applicable).
- Track effort/cost vs plan and highlight variances early (if financials are in scope).
- Drive continuous improvement through standard templates, playbooks, and process optimization.
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