Implementation Specialist
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-10
Listing for:
SupportFinity™
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
About Artos
At Artos, we build tools that help biopharma companies create and manage their R&D documentation in a fraction of the time. If you’re looking to join a team whose mission is to fundamentally change how drug development gets done, we’d love to talk.
The RoleAs a core member of Artos’s product team, you will act as the bridge between engineering and domain experts, helping design, implement, and evolve systems that generate and manage regulatory and R&D documentation—particularly in the non‑clinical and/or CMC domains—by ensuring that domain reality is faithfully represented in the product.
You Will Work Closely With- End users (medical writers, regulatory professionals, scientists) to understand how documents are actually authored, reviewed, and quality‑controlled in practice
- Engineering teams to translate those workflows, constraints, and edge cases into system behavior
- Product leadership to shape feature scope, prioritization, and release readiness
- Deconstruct how regulatory and R&D documents are authored, reviewed, and QC’d in real organizations
- Translate domain rules, conventions, and preferences into clear product and engineering requirements
- Help implement Artos in customer environments and support early adoption
- Evaluate AI-generated outputs for correctness, structure, and regulatory soundness
- Identify gaps, inconsistencies, and edge cases and work with engineers to resolve them
- Help validate features ahead of release by stress‑testing them against real‑world use cases
- Communicate technical system behavior to non‑technical users—and user needs back to engineers
- Comes from pharma or biotech and deeply understands regulatory documentation
- Is excited by product design and system thinking, not just writing
- Enjoys acting as a translator between technical and non‑technical teams
- Wants to shape how AI systems behave in regulated environments
- 3+ years of experience in medical writing, regulatory affairs, or a closely related pharma role
- Direct experience drafting, reviewing, or overseeing CTD content (especially non‑clinical and/or CMC)
- Strong understanding of regulatory expectations across FDA, EMA, and ICH
- Experience working cross‑functionally with regulatory, scientific, and technical stakeholders
- Strong written and verbal communication skills
- Ability to analyze workflows and extract rules, patterns, and constraints
- Comfort reviewing structured or semi‑structured system outputs (including AI-generated content)
- Ability to communicate clearly with engineers and product teams
- Willingness to be customer-facing and support implementation and feedback loops
- Familiarity with structured data formats (XML, JSON) is a plus
- Experience working with life sciences software tools is a plus
- Ability to operate independently in a fast-moving startup environment
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