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Implementation Specialist

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: SupportFinity™
Full Time position
Listed on 2026-07-10
Job specializations:
  • IT/Tech
  • Quality Assurance - QA/QC
Salary/Wage Range or Industry Benchmark: 120000 - 170000 USD Yearly USD 120000.00 170000.00 YEAR
Job Description & How to Apply Below

About Artos

At Artos, we build tools that help biopharma companies create and manage their R&D documentation in a fraction of the time. If you’re looking to join a team whose mission is to fundamentally change how drug development gets done, we’d love to talk.

The Role

As a core member of Artos’s product team, you will act as the bridge between engineering and domain experts, helping design, implement, and evolve systems that generate and manage regulatory and R&D documentation—particularly in the non‑clinical and/or CMC domains—by ensuring that domain reality is faithfully represented in the product.

You Will Work Closely With
  • End users (medical writers, regulatory professionals, scientists) to understand how documents are actually authored, reviewed, and quality‑controlled in practice
  • Engineering teams to translate those workflows, constraints, and edge cases into system behavior
  • Product leadership to shape feature scope, prioritization, and release readiness
What You’ll Actually Do
  • Deconstruct how regulatory and R&D documents are authored, reviewed, and QC’d in real organizations
  • Translate domain rules, conventions, and preferences into clear product and engineering requirements
  • Help implement Artos in customer environments and support early adoption
  • Evaluate AI-generated outputs for correctness, structure, and regulatory soundness
  • Identify gaps, inconsistencies, and edge cases and work with engineers to resolve them
  • Help validate features ahead of release by stress‑testing them against real‑world use cases
  • Communicate technical system behavior to non‑technical users—and user needs back to engineers
Who This Role Is For
  • Comes from pharma or biotech and deeply understands regulatory documentation
  • Is excited by product design and system thinking, not just writing
  • Enjoys acting as a translator between technical and non‑technical teams
  • Wants to shape how AI systems behave in regulated environments
Qualifications
  • 3+ years of experience in medical writing, regulatory affairs, or a closely related pharma role
  • Direct experience drafting, reviewing, or overseeing CTD content (especially non‑clinical and/or CMC)
  • Strong understanding of regulatory expectations across FDA, EMA, and ICH
  • Experience working cross‑functionally with regulatory, scientific, and technical stakeholders
  • Strong written and verbal communication skills
Requirements
  • Ability to analyze workflows and extract rules, patterns, and constraints
  • Comfort reviewing structured or semi‑structured system outputs (including AI-generated content)
  • Ability to communicate clearly with engineers and product teams
  • Willingness to be customer-facing and support implementation and feedback loops
  • Familiarity with structured data formats (XML, JSON) is a plus
  • Experience working with life sciences software tools is a plus
  • Ability to operate independently in a fast-moving startup environment
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