Operations Clerk

Job Description:
Job Title: Operations Clerk-I
Location: Remote
Duration: 05-month contract
Pay Rate: $23.79/hr. on W2.
Job : #26-26931

Summary:

• Schedule:
  
  Wed - Sun, 40 hours a week (weekend availability is 100% required).
• Not looking for a call center background
• Someone with logistics SUPPORT would be great
• Must have support experience (managing the comms for delivery updates, updating all parties, using email and Slack)
• Scheduled available: 9am - 6pm CST hours Saturday – Wednesday

• You will support hourly and daily quality management and support across our Meal Manager program - a growing space within client.
• You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers and merchants on a regular basis.
• Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent.
• You will be an active contributor to helping launch new pilot initiatives, as we test and build this business.

• Excellent verbal communication
• Attention to detail
• Ability to adapt to changing contexts - last-hour logistics or delivery customer service experience (Fedex, UPS, high-visibility package delivery roles)
• Experience with Slack