Deskside Support Engineer
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-13
Listing for:
Cognizant
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Role:
Desktop Support Engineer
Location:
San Francisco, CA (Onsite)
Please note, this role is not able to offer visa transfer or sponsorship now or in the future
Roles and Responsibilities- Provide on-site desktop support for end users.
- Deliver desk-side support during business hours.
- Take end-to-end ownership of incidents and service requests to ensure timely resolution.
- Coordinate with cross-functional IT teams for issue resolution.
- Support user onboarding, including device setup and account provisioning.
- Manage incidents and service requests using ITSM tools (e.g., Service Now).
- OS Imaging – 4+ years experience.
- Service Now – 4+ years experience.
- Windows/Mac support – 4+ years experience.
- Remote Desktop Support – 4+ years experience.
Applications will be accepted until 23 July,2026.
The annual salary for this position is between $60,000-$68,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer:
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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