Marketing Operations Manager

Turing

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Turing accelerates frontier research with high-quality data, specialized talent, and training pipelines that advance thinking, reasoning, coding, multimodality, and STEM. For enterprises, Turing builds proprietary intelligence systems that integrate AI into mission-critical workflows, unlock transformative outcomes, and drive lasting competitive advantage.

Recognized by Forbes, The Information, and Fast Company among the world’s top innovators, Turing’s leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, McKinsey, Bain, Stanford, Caltech, and MIT.

Turing | Marketing | USA (Remote)

Marketing at Turing runs on systems, data, and precision. As our Marketing Operations Manager, you will own the infrastructure that ties it all together, from the Mar Tech stack and lead lifecycle to attribution, reporting, and campaign execution. This is a high-ownership IC role at the intersection of technology, data, and strategy.

You’ll be the primary owner of Hub Spot, our marketing automation backbone, and the go-to operational partner for Field Marketing, Product Marketing, Content, and Web. You’ll bring rigor to our processes, scalability to our systems, and clarity to how we measure what's working.

1) Own the Mar Tech stack

• Administer and optimize Hub Spot across workflows, lifecycle stages, lead scoring, forms, lists, and integrations
• Manage the Hub Spot–Salesforce integration, ensuring clean data sync, accurate lead routing, and reliable handoffs to the Revenue team
• Evaluate the broader tool ecosystem and advocate for the right investments; maintain clear documentation of all systems and processes

2) Lead lifecycle & attribution

• Own lead attribution end-to-end - source tracking, UTM hygiene, form-to-CRM mapping, and lifecycle stage accuracy
• Proactively identify and resolve gaps in data flow between marketing and sales systems
• Maintain database health: segmentation integrity, contact hygiene, suppression lists, and compliance

3) Campaign operations & email execution

• Partner with Field Marketing, Product Marketing, and Content teams to build, QA, schedule, and deploy campaigns in Hub Spot
• Own list segmentation and audience targeting for all marketing sends; manage deliverability and engagement monitoring
• Experience with event lead capture tools and lead scanning integrations
• Establish and enforce operational standards that make the team faster and less error-prone

4) Reporting & analytics

• Build and maintain dashboards that give leadership clear visibility into pipeline contribution and channel performance
• Support Field Marketing and Product Marketing with pre/post reporting, budget tracking, and opportunity influence attribution
• Surface insights proactively (not just metrics) so the team can act on what they learn

5) Cross-functional enablement

• Serve as the operational hub for the marketing org, supporting Field Marketing, Data Operations, Product Marketing, Content, and Web/SEO with tooling, process, and execution needs
• Partner with Revenue Operations on shared reporting standards and CRM alignment
• Document processes and build systems that scale beyond any single person

• 3–5 years of experience in marketing operations or a Mar Tech-focused role at a fast-pace B2B technology company
• Deep, hands-on Hub Spot expertise - workflows, custom properties, list segmentation, lifecycle stage management, lead scoring, and CRM integrations;
  Hub Spot certification a strong plus
• Working knowledge of Salesforce - able to navigate the data model, build reports, and troubleshoot sync issues
• Strong data skills: comfortable in Google Sheets for bulk uploads, data enrichment, and list management; experience with BI tools or marketing analytics platforms a plus
• Highly detail-oriented and responsive. You catch things before they slip, manage deadlines proactively, and keep stakeholders informed without being asked
• A proactive, systems-thinking mindset - you…