Technology Engineer – Senior Networks Specialty - Citywide; C00095

Role Description

Under general direction, analyzes, plans, designs, implements, maintains, troubleshoots and enhances technology. Serves as the senior technical contributor for systems or platforms.

• May provide direction to subordinate Engineer staff and other technical staff.
• May provide consultation and guidance to all other Technology job families.
• These responsibilities are ancillary to the main intent and focus of the position.

• Establishes wired and wireless network environments and connectivity solutions by installing, configuring, testing and documenting the equipment/network systems according to the design and specifications.
• Leads the performance of day‑to‑day networking tasks to ensure network reliability, availability and serviceability within minimal interruption.
• Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems.
• Leads in the configuration of firewall security settings to access permissions groups for individuals and sets up provisions for incoming data.
• Leads network and connectivity technology upgrade or expansion projects, including installation of hardware, software and connectivity services and integration testing, as well as coordinating these activities without disturbing function of other systems.
• Leads in the development and production of complex documentation for installation, network topology and troubleshooting of network and connectivity hardware, software, and services.
• This position may include additional duties as assigned.

• Education
  :
  An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units (at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely related field).
• Experience
  :
  Three (3) years of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of a system or platform.
• Substitution
  :
  One year of additional experience as described above may be substituted for the required degree. Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.
• Exam Qualifications (Tech Engineer – Networks Core Exam):
  • Knowledge of networking and routing protocols (e.g., EIGRP)
  • Knowledge of configuring and maintaining routers, switches and firewalls (e.g., CCNA)
  • Knowledge of configuring secure network (e.g., VLANS)
  • Knowledge of configuring secure wireless networks (e.g., 802.1x Authentication)
  • Ability to design, plan, implement and troubleshoot complex network infrastructures
  • Analytical thinking
  • Ability to configure multifunction devices
  • Ability to document developed procedures and protocols

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement